We have a process in which service desk agents invite new users into their respective portals. Now we also have (legacy) process in place by which certain customers gain access to confluence by manu...
dashboard filter not showing items more than 1000 how to resolve this issue.
Getting weird pop-up, randomly on many tickets scree
How do I delete items in a project, where the project is new, created after creating the instance and having changed from the premium version to the free version. Even with all the necessary...
Seit kurzem erscheint die Schriftfarbe in den Protokollen in Confluence automatisch in Rot. Während ich im Bearbeitungsmodus alles in Schwarz sehe, verrotten einige Punkte beim Update...
We have migrated a Service project from Jira Server to Jira Cloud, but before that we converted the project to a Software project. We do not have Jira Service Management in Jira Cloud. It seems like...
We would like to give the users a simplified menu on the left panel. This project is not using Components, so we would like to remove it. Is there a way (like with Timeline for example)? Thanks!
No instruction after I submitted the change payment method process. I have also read some FAQS, but I still didn't get any answers. Can you help me on this? I have only 10 days noti...
I have the following 7 columns on my jira board; Backlog To Do In Progress Blocked QA Ready Release Ready Done However, irrespective of what statuses I have mapped to them, they show as fol...
Hi there, I work at a company that use JIRA and we want to change to a fresh plan because we cannot change the administration access as the person has left the business. As such, we can't make...
We are trying to integrate Jira with Smartsheet via Connector and found that only system fields are available for selection and none of the custom fields show up in Smartsheet for bidirectional integ...
Hello all, Currently I have a mission to create the available function/button to allow our team members on creating new issues, commenting on them and attaching the attachments direc...
Dear all, I have setup 2 individual Jira DC instance which share the same Home folder. The idea is to test and validate cluster configuration without LB as first step. JIra DC 01 is accessible on ...
Hi Jira Community, I’m hoping someone here can help with an issue we’re encountering with an automation rule in JIRA. We’ve set up an automation that should capture the name of a branch when it is c...
|Giving me this error. Anyone knows?
I have been getting this since this morning Something went wrong on our end If this keeps happening, share this information with your admin, who should contact support. Copy Hash...
Hi everyone, We’ve set up a Jira project to track complaints (a very low-volume project, so Jira Service Management wasn’t necessary). I’ve been working on automation rules to ensure personal data ...
I create some dashboards to show in which sprint a ticket has been completed. The problem is that, when a ticket pass from a sprint to another, the value "Sprint" is populated with all the spr...
Dear all, there is a functionality in Jira that allows to see how many days the ticket has been in the column: these are the dots on this ticket. The problem is that, when I take a ti...
Hi Team, We had an mailbox which used to create new issues in Jira when provided with ticket fields in needed format. The mailbox was migrated to Exchange Online recently. Since then...
In the last weeks I've frequently noticed that when looking at the details of a ticket, the bottom of the page is not always showing the end of the issue details... The screenshot is only from the s...
Hi I have problem register and I don't want that issue reporters are set as watchers as they get too many notifications. Any ideas how to remove it?
Hello, We have 638 projects whose workflow Scheme we need to change, these projects can contain several thousand issues whose status will need to be adapted, Is it possible to automate this tas...
Right now, there seems to be no way to add the idea "Description" as a column in a List View. That would be very helpful to see a bit more of an idea before clicking on it.
I am trying to configure a board although the board admin has left and there is no way to get a permission to configure the board. (I am an admin for the project)
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