nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to change issuetype with the Bulk move API

Denis Rousselle_95eceo

Hello,

I'm trying to change the type of over 38,000 tickets. Is there a way to do this using this REST API:

/rest/api/3/bulk/issues/move I've tried many payloads, without success.

Chatgpt offered me this after two hours of chatting, but it doesn't work either.

{ "sendBulkNotification": false,
"targetToSourcesMapping": { "VIRPRIN,10102,723102": {
"inferClassificationDefaults": true,
"inferFieldDefaults": true,
"inferStatusDefaults": true,
"inferSubtaskTypeDefault": true,
"issueIdsOrKeys": [ "701484" ]
} } }

And the answer:

403 ERROR

The request could not be satisfied.

Bad request.

We can't connect to the server for this app or website at this time.
There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

The documentation is a bit too brief on this topic.

Does anyone know how to use this API?

Thanks for your help

Accepted answers

Tuncay Senturk _Snapbytes_

Hi @Denis Rousselle

Have you considered using the issue search and Bulk Change in the UI to move/change their issue type? Is the 1.000 issues at a time the reason why you preferred to do them using REST API?

Anyway, I was able to run it successfully with the json payload below.

But, bear in mind that it has to be POST not GET, otherwise you will get the exact same error that you mentioned

{

"sendBulkNotification": false,
"targetToSourcesMapping": {
    "<YOU-PROJ-KEY>,<YOUR-TARGET-ISSUETYPE-ID>": {
    "issueIdsOrKeys": ["TMP-21"],
    "inferClassificationDefaults": true,
    "inferFieldDefaults": true,
    "inferStatusDefaults": true,
    "inferSubtaskTypeDefault": true
   } 
 }
}

All comments

Tuncay Senturk _Snapbytes_

Hi @Denis Rousselle

Have you considered using the issue search and Bulk Change in the UI to move/change their issue type? Is the 1.000 issues at a time the reason why you preferred to do them using REST API?

Anyway, I was able to run it successfully with the json payload below.

But, bear in mind that it has to be POST not GET, otherwise you will get the exact same error that you mentioned

{

"sendBulkNotification": false,
"targetToSourcesMapping": {
    "<YOU-PROJ-KEY>,<YOUR-TARGET-ISSUETYPE-ID>": {
    "issueIdsOrKeys": ["TMP-21"],
    "inferClassificationDefaults": true,
    "inferFieldDefaults": true,
    "inferStatusDefaults": true,
    "inferSubtaskTypeDefault": true
   } 
 }
}

Tuncay Senturk _Snapbytes_

this is the version with id values that I tried

POST: /rest/api/3/bulk/issues/move

{
"sendBulkNotification": false,
"targetToSourcesMapping": {
    "TMP,10050": {
    "issueIdsOrKeys": ["TMP-21"],
    "inferClassificationDefaults": true,
    "inferFieldDefaults": true,
    "inferStatusDefaults": true,
    "inferSubtaskTypeDefault": true
   } 
 }
}

Denis Rousselle_95eceo

I don't know why, but when I run the request, the POST becomes a GET. I need to find out where the bug is in my code.
Thank you for helping me figure out the reason for this strange response.

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