Unable to make a field optional

[Eralp Tezcan]

Hello,

I seem to be unable to make the Component field optional in a project-specific field configuration scheme.

The configuration of the field shows as follows:

The field is still marked as Required even though its status is set to Optional under the actions tab.

Any suggestions?

Many thanks!

[Karan Sachdev · Accepted solution]

Hey @Eralp Tezcan

Welcome to Atlassian Community!

Under the actions tab, you can select 'Optional' to make the field optional. That should remove the "Required" lozenge from the field name.

Thanks!

[Eralp Tezcan]

Thank you @Karan Sachdev and @Valerie Knapp 

It is clear now.

Apparently the option shown under the actions tab does not indicate the chosen option :)

[Karan Sachdev]

That's correct, @Eralp Tezcan

It shows you the available actions for that field. So when you see 'Optional', it actually means you have the option to make the field optional (non-mandatory).

[Valerie Knapp]

Hi @Eralp Tezcan , welcome to the Atlassian Community and thanks for your question.

If this is a company-managed project, which I believe it is, you need to modify the field configuration to make the Components field not mandatory.

Please check out the documentation for how to do this here https://support.atlassian.com/jira-cloud-administration/docs/what-are-issue-field-configuration-schemes/ 

https://support.atlassian.com/jira-cloud-administration/docs/configure-a-field-configuration-scheme/ 

I hope this helps you.

Cheers