Jira

I'm very new to JIRA. I've integrated JIRA into our ZenDesk and I want to track how many times a specific issue has occurred. I've created my Project (ZenDesk) and created an issue, which is now vis...

• Question
• cloud
• jira-software

I have a project that is setup to use the Time Tracking feature that was enabled  through my Jira instance.  When setting up my project workflow, we made certain fields that are being used ...

• Question
• jira-software
• jira-software-server
• server

Hello, I've created two new statuses in my workflow. They both come before "To Do". New issues go though this sequence order; Ideation, Design, To-Do, In Progress, Review, Done. I did this in t...

• Question
• cloud
• jira-software

...fogliare i progetti e i ticket al loro interno.", "havePermission": true } } } While doing the same request, via curl, using basic authentication (suppling a token as password and, the s...

• Question
• cloud
• jira-software

How can I help my Jira team install that Time 'Time Tracking' feature in all their Jira tickets?

• Question
• jira-software

We have a requirement to move our Jira and Confluence applications currently running on on-prem servers to AWS servers. Any suggestions or past experiences that anyone can share with us? Thank you.

• Question
• jira
• jira-server
• server

We have created a template epic that contains approx 90 tasks that we need to complete each time we onboard a new client. We are using the export/import tools to easily create a new task for all the ...

• Question
• jira
• jira-server
• server

Is there anyway to eliminate the prior email thread when people are replying to comments via email?  It makes viewing much more difficult

• Question
• cloud
• jira
• jira-cloud

I damaged a Jira 8.5.1 installation, recently installed and licensed, after performing a data restoration from version 7.1.4 to 8.5.1, which caused the system to crash. I had not previously done a ba...

• Question
• jira
• jira-server
• server

Hi everyone, I am adding a couple of tasks to a project but after I added +- 20 tasks I keep getting an error. Whenever I hit "create" it just says: Your support ID is: <number> Trying to ad...

• Question
• jira-core

We have a filter being pulled onto our dashboard gadgets. When all issues have been closed for the day the gadgets show "No Data Available" because nothing is pulling in the filter. Is is possible to...

• Question
• jira
• jira-server
• server

All, Given that Subtasks don't have Epics, ordering by EpicLink doesn't seem to work... is there a way to order a list of issues by Epic, Task, Subtask? Thanks in advance,  - Scott

• Question
• cloud
• jira-software

I have a shared filter that has "open" permissions. I would like for that filter to be available on the  Kanban board without me have to retype the query. How do I do that?   Thanks! Jul...

• Question
• cloud
• jira
• jira-cloud

I am importing issues from Rally.  In Rally, many of my issues are already assigned an iteration (Sprint). I have tried mapping the field from my csv to Sprint and get the error and when importi...

• Question
• cloud
• jira-software

Can I limit the number of work items allowed in an In Progress column by the number of items in an In Review column. In other words, I don't want devs to be able to move items into In Progress if the...

• Question
• cloud
• jira-software

Hi,  new Jira cloud user... New to a role where the cloud Jira product has been in uses for 2+ yrs... Im set up as a jira admin..  I add a new project, and want to update the master boar...

• Question
• cloud
• jira-software

Please confirm that in Jira the 3 status categories are To Do, In Progress & Done. Also how do the statuses map to status category? So for example, if I wrote JQL to bring back all issues that ...

• Question
• jira-core
• jira-core-server
• server

We have recently migrated our Atlassian infra from one server to another. After migrating to the new server we can't able to login with the local admin user.   I have tried resetting the passw...

• Question
• jira
• jira-server
• login
• server

I would expect this query: project = ODM AND status changed from "TO DO" to "DONE" DURING (2019-01-01, 2019-12-31) to return this issue: But I don't get any results. Is this a known bug with ...

• Question
• cloud
• jira-software

Using JIRA Cloud I have looked to set up a workflow which creates sub-tasks dependant on values within a user picker custom field after a transition. The user of the custom field is then automaticall...

• Question
• cloud
• jira
• jira-cloud

Hi Team, When setting the board to show remaining time estimates, are the Subtasks logged hours considered in the burndown report? How does the report change when changing the flag - "Include Sub Ta...

• Question
• cloud
• jira
• jira-software

I have created a few sub-tasks under a story. Once I mark a sub-task as done, a tick would appear under Sub-tasks section of a story. However, if I want to change the status of the sub-task back to "...

• Question
• cloud
• jira
• jira-cloud

Jira Service Desk Cloud   I created a dashboard but another user who is Site Admin and Project Admin, and is a member of a group with which the dash is shared, cannot edit.  Why can't she...

• Question
• backlog
• bug
• cloud
• jira-core
• jira-core-cloud
• +1 more tag...

Hi, Problem is I have a task where users can create Sub task for operational issues. Many times, similar sub task is created so essentially it results in Duplicate task.  I want to put a autom...

• Question
• cloud
• jira-software
• jira-software-cloud

Created a Classic Project with Kanban board After adding a few more columns, instead of scrolling (horizontally) on the board view, its trying to force fit all columns on a single page.  This ...

• Question
• cloud
• jira-software