Jira

Hi Team, We are migrating from JIRA cloud to JIRA Data Center. We are using Tempo for time management in Cloud. Back up from the cloud has been taken and imported to the data center. Now our plan i...

• Question
• jira-software
• jira-software-server
• server

Hi, anyone who has experienced problems on displaying project summary reports? The projects has lot of done tickets already for a certain assignee (admin user) but it's empty in Reports.   An...

• Question
• cloud
• jira-software

When I configure the view for my Advanced Roadmap / Plan by using View Settings feature, for example, set up grouping, color coding, etc. These settings are persisted for me but not for all other Jir...

• Question
• cloud
• jira-software

So, I have just started trying to use the Jira Release with Build functionality, and I was very surprised to find that it only showed 5 builds in the list of builds to select, and with no way to sele...

• Question
• bamboo
• cloud
• jira-software

I have an administrator role (Org and Site Admin) and there is one more user who have "Trusted" role. I have made a private project which can only be accessed by me. But the user with "Trusted" role ...

• Question
• cloud
• jira-software

We have one open/active Sprint in a fresh Jira project however when editing the Sprint field in an issue there are multiple options (e.g. Sprint 1, Sprint 2, Sprint 1, Sprint 2).  I've tried fin...

• Question
• cloud
• jira-software

...alse, "reporter": false, "users": [{ "accountId": "5e4bb2c3c8ec310c955b7XXXX", "active": true }], "groups": null } } The API is returning always following e...

• Question
• api
• cloud
• connect
• jira-cloud
• jira-software
• +1 more tag...

The hours charged against a sub task is not getting totaled in the main user story. For example: User story1   - Subtask 1   - Subtask 2  If I charge 2 hours each in Sub...

• Question
• jira
• jira-software
• scrum

While viewing the active sprints, I am able to see the Task as per the user story. However I want to see the User Story as well as the Subtask. Initially, the User story and Sub task was getting di...

• Question
• cloud
• jira-software

We have 2 custom fields in for our Issues: Epic Link Customer   When i create a new issue with a value for the "Epic Link" and "Customer" fields. The "Customer" field is missing when I vie...

• Question
• custom-field
• jira-software

Jira cloud site, was set up without Google and Okta integration.  Company was bought, and Jira site was integrated with new parent company's Google Login and Okta. Now the old employees who hav...

• Question
• jira-software

Problem: I need to edit a field on 5,000-8,000 records at a time, maybe 10 to 20 times a year. I can bulk edit these manually, but I would like to run a script to do it instead to make this more user...

• Question
• automation
• jira-software
• scriptrunner

Our teams are set up with their own agile boards and names (i.e. PROP, Integrate, REP).  We have projects that are being worked on by all three teams so tickets are being created under PROP, Int...

• Question
• jira-software

Hi Guys, I'm using the time tracking tool in conjunction with Harvest and its all good but one little frustration. Basically I want the PM's / Engineers to update tasks at the end of the day with h...

• Question
• optional
• jira-software
• time-tracking

I just added an app to create a simple checklist/bullet point list. How do I launch it to begin using it?

• Question
• cloud
• jira-software

Hello, Me and one of my staff members, Leah, are not receiving password reset emails from JIRA  cloud.  From other posts, I think there might be a suppression filter on the Atlassian side...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, Our board is setup where under an Epic we can create any issuetype such as user story, bugs, story pages, in sprint bugs, automation, etc. What I am trying to do is create an automation type sub...

• Question
• cloud
• jira-software

I have my sub-task workflow setup with a validator that requires Time Spent when transitioning between In Progress and Completed that launches a screen with the Log Work field.    The sce...

• Question
• jira-software
• cloud
• jira-software-cloud

I have been using automation to create linked issues in multiple jira boards based on a custom field value. My scenario is following: one team starts working on a ticket, and once they are done with ...

• Question
• automation
• cloud
• jira-software

I jumped into JIRA Cloud after years of On Prem. I an an Administrator for the cloud instance and I need to update some fields on screen across multiple Projects. However there are a few projects in ...

• Question
• cloud
• jira-software

I am trying to get issues for a project that have child issues instead of bugs.  What do I need to do to get this?  I think it may be a jql query, but not sure and what the query would be.

• Question
• cloud
• jira-software

I created about 100 projects and later found the workflow was auto-assigning the current user whenever they tried to move an issue on the sprint board to another column.  To fix this, I copied ...

• Question
• cloud
• jira-software

Can I export the entire backlog into excel?

• Question
• cloud
• jira-software

When i start the jira data backup feature in v8.7.1. I get the following error:  - There was a problem backing up data for the null plugin. Does anybody know how to solve this error?   ...

• Question
• jira-software

Hola, estamos utilizando Jira como Ticketera quisiera poder ver los estados de mis colaboradores para ver si están disponibles o no para asignar un ticket. Es posible hacerlo en Jira?

• Question
• new-to-jira