Jira

Has anyone else ran into this or have a solution? We are currently using the Next-Gen software.

• Question
• cloud
• jira-software

Hi I'm very new to Jira Service desk.  When I started using I created a new Queue along side the queue that was already setup.  The issue that I have is that when a customer submits to the ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• queue

An unknown error occurred while trying to perform a search. Jira (stand-alone server) Version8.0.0

• Question
• cloud
• jira-software

Hi, Some of the user are not having their name coming up and instead showing SSO number and need to be updated manually for public name. Thanks Mustafa

• Question
• cloud
• jira
• jira-cloud

Hello, I get a worklog report from Jira. But I would like to see how long a person adheres to the original time defined. How can I see if the work was completed in a shorter and longer time th...

• Question
• cloud
• jira
• jira-cloud

I can not sum estimations from tasks to epics in a Gantt Chart I would like to have a total estimation per epic, but epics are not summing estimations from task and subtask, It has to be done manual...

• Question
• addon-jp.ricksoft.plugins.wbsgantt-for-jira
• cloud
• estimate
• gantt
• jira-software
• +1 more tag...

Se crea un manejador para recibir los comentarios en el correo entrante, esto no levanta evento, ni genera notificación            

• Question
• jira-software

Hi, I have an application that sends a webhook to a Jira Server. I want the Jira Server to consume that webhook and then create a Jira issue with the information passed in this webhook. I followed ...

• Question
• jira
• jira-server
• server

Tengo una incidencia en la pizarra con un estatus activo, al querer moverla para cerrarla o documentarla me manda un Error: la incidencia no existe. Al visualizar su contenido no corresponde con lo ...

• Question
• jira-software
• jira-software-server
• server

Hi there I am not able to move a ticket out of the board. Tickets is been sitting there for 3 weeks. I did change the project settings to      Hide completed older than 1 week &...

• Question
• cloud
• jira-software

My company decided to change my project name, luckily we are early in the process.  In Jira I changed the project name but the project key is grayed out and needs to be changed also.  How ...

• Question
• jira
• key

Hi all,   Just now, we have a customer that needs to add an additional search criteria for his requests from the customer portal. He needs to search all the requests between a time interval an...

• Question
• cloud
• jira-cloud
• jira-software-cloud

About two days ago, whenever an issue has been set as Completed or Done it would be displayed the issue strike-through, but now it's shown with no difference from any other status, is there a reason ...

• Question
• cloud
• jira
• jira-cloud
• strikethrough

Greetings,   I have signed up for a Portfolio virtual class.   I was wondering what the best plugs into Jira/Confluence were for project management tracking (cost/schedule/performance) ...

• Question
• jira
• jira-server
• portfolio-for-jira
• server

When I query  select * from customfieldvalue where customfield=(select ID from customfield where cfname='Target Version') AND ISSUE = 1155949; I get  # ID, ISSUE, CUSTOMFIELD, PARENTKEY...

• Question
• jira
• jira-server
• server

I can´t see "issues" in "project settings" of my project. I need to change the workflow and not know how Start. Many thanks. 

• Question
• cloud
• jira-software

Hi All,   User's are expecting an EMail  Notification when specific issue type is created by the Email handler.   How do we achieve this ?

• Question
• jira-software
• jira-software-server
• server

I would like to record weekly or monthly design details on our tickets. Not even sure what would be best to record, but looking for some statistics. I would also like to include statistics for our sp...

• Question
• data
• design
• jira
• jira-server
• server

Good afternoon all, I have created a service desk project based on a template given in service desk (IT template). My question is, can I change/Delete the workflows in my new proyect?  The fo...

• Question
• cloud
• jira-service-desk-cloud
• jira-software
• jira-software-cloud

Several days ago, Atlassian introduced Advanced Roadmaps, what they referred to as a major refresh of the product previously called Portfolio for Jira Cloud. I am relatively new to the Portfolio pro...

• Question
• advanced-roadmaps
• jira
• jira-cloud

I was trying to find a way to get time spend by a user in my jira. The project DOVE has 8 people working on it and MULTIPLE people loggs time on a single ticket regardless of the assignee.   H...

• Question
• jira
• jira-server
• server

What are steps to delete a project?  

• Question
• cloud
• jira-software

I'm using jira cloud for sheets to get jira datas. Since yesterday May 14 2020 I'm getting the following message: "Hmmm... looks like we stumbled a bit, please try again or contact Atlassian support...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there a way to customize the Releases tab in Jira? Could I add a column beyond the current fields of Version Name, Start Date, Release Date, Description?

• Question
• jira
• jira-server
• release
• server

Attachments are shown as broken images in gmail   Add attachment to the jira ticket - a. drag & drop b. Attach with from option c. shift+control+cmd 4 , cntrl v in jira   All the...

• Question
• cloud
• jira
• jira-cloud