Can I add images to an email in a JIRA cloud instance?

[Fredrick Langston]

I want to send out a system email using my JIRA cloud instance but I'm having trouble having my images appear when I send an email. Is there anyway I can save then somewhere in my instance and link them to my email? I tried saving the images on a Confluence page but was still unsuccessful getting them to link to my email. Any insight on how to get this to work?

[Boris Berenberg - Atlas Authority]

Hi Fredrick,

When you say a "system email" who do you mean as the audience?

Boris

[Fredrick Langston]

The active users in our JIRA Cloud instance

[Boris Berenberg - Atlas Authority]

Have you tried saving them as a Jira attachment? It may be easiest to set up an admin notification project or something where you add one of the core groups to a notification scheme and drop comments in there.

[Fredrick Langston]

OK, so it looks like custom emails are restricted in JIRA cloud and the only way to accomplish it at this time is to maybe use an add on. Thanks for your help. I will just send out the notification without any images. Feel free to add any additional comments.