I am configuring a rule that validates that the incident is not closed until I have a comment. But I see that it does not save the changes, please tell me how to solve the error.
I am trying to automate the generation of a standard set of tasks and sub-tasks that will run once a new Epic is created in Jira Cloud. Is that possible without adding a marketplace app? I have crea...
I have a template that automatically adds text to the description field for bugs on Jira Once the ticket is created, when I click on that description all the text automatically deletes. Doe...
Hi, Currently I create 2 projects in my Jira Cloud. the user of the project 1 can see the project 2. And the user of projet 2 can see the project 1. I try to find how...
Bom dia comunidade, tudo bem? Me foi solicitado a criação de um campo personalizado que seria do tipo texto paragrafo, após a criação, quando fui mexer no layout dos cards, ele foi para a pa...
Hello everyone, I have been struggling for weeks to give our product owners the right permissions to create, edit and finish sprints. I have given them product admin rights which is not ideal at al. ...
We have created an Jira Automation for linking all the Child to the parent once they update there Parent Key in the Custom Field, but it is getting failed and not getting linked due to a Small Spacin...
as the title says, i don't want workaround, i need the JQL only because i need to make quick filter
How can I change issue type from Story to an EPIC in bulk.
Hi, I created a filter. That filter returns 73 issues. When I export it to "CSV (Filter Fields)", the export has only 65 rows. The filter fields are the following ones: Type, Key, Summary, Parent,...
Hey i am trying to create an automation rule to check if a ticket has been created under a already closed epic i was sent something older by a colleague using epic link but thats not a field i can se...
I am an admin in Jira and Confluence. There are different admin privileges in each platform. Could you please explain the differences between them and how I can manage admin users in ...
To me, Project Categories are unsung heroes in the Jira ecosphere. They seem to be very rarely used in instances that I have had access to - both now and in the past. I think that's probably due to f...
I have two cascading fields (start date and end date) both of them have month -> year values, for example: Feb - 2025 I need to calculate the duration between start date and end date then update ...
Hello everyone, We have been several months without accessing help (approx. 6) and now when we try to access, we see a screen that tells us that the page is not available... We have read that if yo...
Hello everyone, I'm trying to retrieve the type of issue tickets listed in the ‘implements’ links. Let me explain: - I want to retrieve the issues - with ‘implements’ linked type - and w...
I am using calendar view in a content project. Previously I could add a new asset by clicking the date directly in a calendar view, however, last week this function stopped to work. I can add a new a...
Hi I'm trying to publish a list of all issues to an sharepoint page I tried to do so using a RSS feed of all issues in my cloud project. The RSS feed doesnt seem to be correct is there any way to get...
i have company managed board with kanban and all the features enabled, i saw archive issues panel on the bottom but i cannot move any task into it, i checked the docs and everything and i could not f...
Hey! I'm trying to create a cloning rule that copies a ticket from one project to another. On both issue types we have a dropdown field with a list of values that I need to be able to clone ...
Hello, While I was updating the description in a Jira issue, another user made changes just before my update, resulting in their changes being overwritten by mine. I would like to re...
Hi all together, we’re using Jira Datacenter 9.17.2 with ScriptRunner. We have some user groups I would like to delete, because I think they are no longer used. In the administration for groups, I...
I wish to create a filter to retrieve all issues reported by my user group. Thanks
I'm responsible for user management in JIRA, including inviting and suspending users. However, when I attempt to suspend a specific user, I receive the message, "Some actions aren’t available to you ...
Hi there, I am looking to develop a RAIDD dashboard for my team. We are paying the standard subscription and have two active boards that were migrated to us from an external consultant we cont...
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