hello, I am going to use Jira service desk in my company, but I couldn't decide to create one project and use it for every clients, or create individual projects for each compa...
Hi, Eg: We capture the logged in user in JIRA as - the name of the user suffixed with the department name. e.g 'Jamie Mathew Finance'. I want to pull the keyword from the user da...
Hello, I'm trying to connect to our JIRA instance (7.13) using Python jira but i'm not able to connect to it like so many people already mentioned on stack overflow or github. WARNING:root:...
in bitbucket i have a repository. now i have to find total number of line of code that project contains & memory used. please let us know if u have an idea
In my last Blog, I described how to model our Facilities and Equipment for our Facilities Management Service Desk. This week, we are going to create the Jira custom fields that will allow us to put t...
I have to Import all the bugs which are filed in Assembla to the Jira. I have all the custom fields created which are available in the Assembla. How can i import those bugs to Jira in a single go...
Hi! I'm trying to add users to my Atlassian site (cloud), but i get this error message:
Hello Experts, I have requirment where need to send notification when a Highest priority ticket is created and No one updated on ticket for 45minuts need to send notification to group of people with...
Hello I am using Jira Cloud and I was trying to add a adaptavist script listener which sums up all time estimates of the parents subtasks and writes it back to the parent but I've noticed that the "...
Hi all. I'm testing the setup of Jira on Linux, and things are up and running, to the point where I'm ready to import the database-content from a XML-backup. (This is a case of trying to migrate Jir...
How can I find parent issues where ALL of their sub-tasks meet a condition (not just "at least one")? We have ScriptRunner, and I've been looking at the Subtasks issue functions, but so far I haven'...
We are planning on merging some of the instances of JIRA servers that we have. The different servers have different addons. Following the merging guidelines, it says to pick a server to merge ...
Hi, In our project we are using jira issue collector with custom trigger. Everything works fine except the fact, that when user press escape button, issue collector disappears without any warning, e...
Hey, I have a simple three layer role approval based workflow and i have added a checklist field which populated the users based on other field. Now, the logic here is until and unless all the users...
HI! I need to be able to send an email to a specific recipient when i assign a specific assignee using the Event Notifications in JETI. E.g. i want to send a Mail to Y when Y is assigned to an issue...
Hello, Pls help with following: Make unable to see closed issue for certain Jira users. I have a ticket and several Jira users. When some of the user closes issue (hits "Close" button...
When I am working on a JIRA ticket, I often want to create comments. I have permission to do this, but the form often seems to malfunction. No sooner do I type something, but it disappears. ...
Hi guys, i have board with technical tasks and another board defined by project where technical tasks are related. So i create task with relation to task from another board in project board, but whe...
I have added the Jira Add-in for Excel to my xlsx document in one drive, when i use the saved filter to pull in data from Jira to excel, i keep getting this error "Oops... Something went wrong. Try i...
In my team, we use some markdown text snippets that we can copy-paste into issues. (We prefer this over cloning template tasks.) Now, we want to write comments to some sections of the template that ...
When we change order of the Epics in Kanban board, the order of the Episc in Portfolio is also changed. As we don't want changes in the Kanban board to affect our Portfolio we would like to have this...
Hello How to specify default value for each issue type for description field on a single project? I have one project with Scrum board in it. I have issue types: Story, Task, Bug! &n...
In the latest version of Jira, I am not finding the option to add workflow in project settings dashboard. Tried following step: Here is the Screen shot of my project settings, where there is...
In one of My JIRA parent issue, I do see the '+' sign to add more sub tasks but in the another project's Parent issue I do not see. I can only add sub task using More --> Sub-tasks. &nbs...
Hi Community, I am working on the project now where we have 3 issue types and 2 workflows. Issuetype1 and Issuetype2 have workflow1 and issuetype3 has a workflow 2. Workflow1 has an approval ...
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