Created issue is not visible (not hidden)

[Daniyar Kenensarinov]

Hi there,

I've just created a few Jira tickets. Some of them are not visible in either the dashboard or the JQL search.

When I enter the issue number of invisible tickets into the browser line, then I can see the issue.

I checked the "Activity" block of the issue and did not find any records. It is empty.

Jira team, pls support me with the problem I have faced? How can I solve it?

I attach two screens:

- JQL search, issue #230 is not visible

- Activity is none.

[Daniyar Kenensarinov]

Jira team,

The problem still remains. Created issues are not displayed.

I have an error screenshot, in the attachment.

[Ollie Guan]

Hi @Daniyar Kenensarinov ,

Have you ever tried to rebuild the system index?

https://confluence.atlassian.com/adminjiraserver073/search-indexing-861253852.html

[Daniyar Kenensarinov]

hi @Ollie Guan , yes I did. the problem remains :(

[Ollie Guan]

Clone ML-230 and query project = ML through JQL.

After that can you see the cloned new issue?

[Daniyar Kenensarinov]

The issue appears after half an hour in the JQL search.

it's weird.

Does Jira have the restriction of time to create issues? I have created 10 issues within 1 minute. Was this the reason to not show an issue in the JQL search? 

@Ollie Guan 

[Ollie Guan]

As far as i konw there is no time limit.