Jira

Hi comunity! We need send a mail with the stories from a started sprint, so I get the list with "lookupIssues" in automation, but when I tried create the mail with hmtl its result as a sentence with...

• Question
• automation
• cloud
• html
• jira
• jira-cloud
• +2 more tags...

My sprint has 108 tickets in the far right column with the status of closed.  However, when I close the sprint, it says there are only 19 completed issues.  All the jiras have resolutions v...

• Question
• cloud
• jira
• jira-cloud

After the integration has been set up, in slack, hover over a message and click the three dots >> More Actions >> Create issue from Jira Cloud. That will bring up a box to enter in the Pr...

• Question
• cloud
• jira
• jira-cloud
• jira-software
• slack

I am looking for some help on a Jira query / filter.   We are about to do a significant cleaning of the backlog and I am trying to create a report that shows all the tickets we rejected.&nb...

• Question
• cloud
• jira
• jira-cloud

Missing a lot of e-mail notifications, but it appears to be just me.  Checked our Mimecast e-mail filtering and only saw received three e-mail notifications, should be closer to 13. Already ch...

• Question
• cloud
• jira
• jira-cloud

Hi Amazing Atlassian Community, Currently, teams are using a very manual approach for the percentage of the story points that they were able to complete compared to what they committed to in a sprin...

• Question
• cloud
• jira
• jira-cloud

Hi, The documentation for this app just advises that it integrates to Software. I'm just wondering if there are capabilities to integrate to JSM as well?

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi,  When cloning an epic is there a way to clone any child issues at the same time. I do select that option however it only ever clones the epic. 

• Question
• cloud
• jira
• jira-cloud

Hello Atlassian Community! We are excited to announce the General Availability (GA) of the Extended Project Administrator (EPA) feature in Jira. This new capability is designed to empower project a...

• Article
• cloud
• jira
• jira-cloud

Hi Atlassian Community, You all were super helpful for my last question so here I am again! I have a custom field where the options are Yes or Empty to indicate if the epic should show in some repo...

• Question
• cloud
• jira
• jira-cloud

What is a good field to store a team or department in? These teams do not have access to Jira but we want to be able to report on the requests and which Line of Businesses they are from.  &nbsp...

• Question
• atlassian-accounts
• cloud
• jira
• jira-cloud
• not-applicable

On Jira Cloud - is there any way to find issues linked to confluence pages using the "Existing Confluence Page" or "New Confluence Page" feature? As an admin I'm trying to understand how my team ar...

• Question
• cloud
• confluence-cloud
• jira-cloud
• scriptrunner

We can't seem to find a good tool that would allow us to automate messages containing dashboard components from Jira dashboards into Slack. We have analyzed using Troopr but it just seems to basic.&n...

• Question
• cloud
• jira
• jira-cloud

Hello, I have an issue with *Email This Issue*. For a specific project, we follow this workflow: User 1 creates the email and sends it to User 2, who replies and CCs User 3 and the email address that...

• Question
• email-this-issue
• jira
• jira-software

Hello We have a large number of old projects that people aren't using anymore that we'd like to get rid of.  And in doing that, put together an archival/deletion process at our company. In our...

• Question
• cloud
• jira-work-management

In the BigGantt plugin, when I change the Start and End date in the in the Jira issue, it gets changed, and automatically resets back to the old value after a second. THis is not a question - but a ...

• Question
• jira
• jira-server
• server

Hi I want to create a filter to find issues in the same X status for more than 2 weeks but less than a month. Is this possible with JQL?

• Question
• cloud
• jira
• jira-cloud

I have a filter I am trying to build for a user and I cannot get it to work the way it should. We have a field called signoff approvers that multiple users must signoff on before it can be closed. Sh...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I have an active user trying to log in to our Jira instance and is confronted with a popup requiring a verification code.  Our Jira instance is not set up to provide verification codes.  Th...

• Question
• cloud
• jira
• jira-cloud

I get this error Unfortunately JIRA couldn't connect to the mail server. Here is what the mail server said: "SOCKS: Host unreachable" Thanks.

• Question
• cloud
• jira
• jira-cloud

Hi. I'm trying to update some Custom Select Field in scriptRunner. - I'm getting the value from issue1 with issue1.getCustomFieldValue(customFieldId) - I need to set this value in issue2 (same pro...

• Question
• data-center
• jira
• jira-data-center
• scriptrunner

  If something catastrophic happened in our prod environment, is Atlassian taking regular backups that can be restored if needed?

• Question
• cloud
• jira
• jira-cloud

My scenario: A team of developers. Once a developer fixes a defect, he passes it back to QE for Re-Test. By then the assignee changes from Dev to QE resource.  I want to create a simple kanban ...

• Question
• assignee
• data-center
• jira
• jira-data-center
• jtmf
• +2 more tags...

I didn’t find anything related to that in the docs. Does someone know if there is any limit to this?  

• Question
• board
• cloud
• jira
• jira-cloud
• swimlane

Hello Experts, I am trying to set sub-task ''Initiative Key'' from its parent by using below JSON automation. But I am receiving error '(Operation value must be a string (customfield_21602))'. Could...

• Question
• cloud
• jira
• jira-cloud