Jira

We recently updated our JIRA instance and with the new version, we are unable to export any hyperlink to the actual ticket in excel since it saves only as CSV file. i dont know why this change was ma...

• Question
• cloud
• export
• jira
• jira-cloud

Hi Team, We are currently utilizing the sprint feature in JIRA, and when we go to close out a sprint, we add the tasks not completed to the upcoming sprint. However, it appears some of those are bei...

• Question
• jira-software
• jira-software-server
• server

I know that stories on a Next-Gen kanban board drop off of the right-most column after 2 weeks, but what happens to them? Would we be able to find and re-open them later after they've dropped off the...

• Question
• cloud
• jira-software
• jira-software-cloud
• next-gen

We as organization, use jira server 7.3.6 on production, we are not able to create advance custom fields, like it shows its been created but it is not visible on jira issue page, while normal fields ...

• Question
• jira
• jira-server
• server

Hi , while extracting the data name of assignee is not visible although I have assigned the ticket to my team member still is not visible  

• Question
• atl-delete
• cloud
• jira-software
• jira-software-cloud

I am working with JMWE and trying to write a groovy script where I want to check the summary of the linked tickets and if they do not contain the word 'auto' anywhere in the summary title... it will ...

• Question
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• jira
• jira-server
• server
• workflow

Hi, I am not able to use the create button on the top bar, neither the create button in order to create for example custom fields: When clicking on the buttons, nothing happens at all.  &nb...

• Question
• cloud
• custom-field
• issue-create
• jira-software
• jira-software-cloud

I need a JQL that can do all the following: 1) Add all story points of stories, bugs, new features, and improvements in a given month. 2) Only count story points greater than 0 and anything larger ...

• Question
• cloud
• confluence
• jira
• jira-software
• jira-software-cloud
• +1 more tag...

Hi, I want to copy a field value using aUtomation for Jira this is the Json i use { "fields": { "{{issue.components.name}}": {{issue.customfield_12700}} } } I want to copy the component into ...

• Question
• automation
• jira
• jira-server
• server

If you use the import function to bulk upload multiple issues(stories) will that upload affect what is in a current backlog for a group or project? As in does this override what is currently there or...

• Question
• cloud
• jira-software
• jira-software-cloud

When creating a backlog, all the initiatives are listed. There is a sidebar (Versions & Epics) but my product owner said, "I wish I could see the initiatives - in this screen - with all their ass...

• Question
• jira
• jira-server
• server

I am not able to delete or deactivate my account. I don't know what this tool does also. Just to try I came here since I came to know it's not going to help me in anyway I tried deleting the account....

• Question
• confluence
• jira

As a MSP, I would like to use Jira Core (project management), Jira Helpdesk (tickers) and Confluence based on a set of pre-defined projects for all orgs and customers; part of which is Helpdesk. Oth...

• Question
• cloud
• new-to-jira

Hello dear Community, I need to do some automation for my board that changes the status of one column to another at a certain time and then sends an email to the recipient caring for the next status...

• Question
• cloud
• jira-software
• jira-software-cloud

I don't understand how can I get the Developer License for my JIRA test environment. In the documentation the following is written: Log in to your Atlassian account. Under the "Licenses" heading,...

• Question
• jira-core
• jira-core-server
• server

...ef comment = value if(value !=null) { commentManager.create(issueKey, CurrentUser,comment, true) } log.info("the version selected is" + value)      

• Question
• jira
• jira-data-center
• jira-server
• scriptrunner
• server

Hi, We created a new issue type (Enhancement) on top of epics, using advanced roadmaps / plans in a premium subscription. We would like to create new epics inside the detail screen of these enhan...

• Question
• advanced-roadmaps
• cloud
• jira-cloud
• jira-software
• jira-software-cloud
• +1 more tag...

I have a free account that I've been using with teammates for a couple of projects. Having some trouble today. After I logged in, I got a "We see you logged in as x. was that you?" message. Well, yea...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,  I cant get the commit message close Jira's issue, for example: git commit -m "TEST-1 #close #comment closed this one ;)" If done some variations of this commit message and used other key...

• Question
• cloud
• jira-software
• jira-software-cloud

Random question, had a ticket we deleted in our queue, and the ticket is still showing up. When you click on the ticket ref, it says this ticket was deleted etc, but the ticket itself still shows up...

• Question
• jira
• jira-server
• server

I'm looking to include our tests made in Jira within the Software Requirements Specification made with the Better PDF Exporter. From what I've seen, in the SRS dependencies can be added to Requiremen...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello team, Our team is moving to the JIRA solution and I will be the Project Administrator. I'm attempting to find the steps on how I can achieve this level of access however have not found it yet....

• Question
• jira
• jira-server
• server

Hi! I have my Jira Cloud subscription suspended due to credit card issues. I would like to fix that problem right now but I am not finding the way. I have fixed and register a valid credit card but J...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi there,  I am trying to update the default columns on the test execution page to show test run assignee as a default. I am able to add it on my own view but I want to make it a default for th...

• Question
• cloud
• jira-software
• jira-software-cloud

As a Portfolio manager, I understand unless the admin changes the attributes of the system, I will never be able to export more than 1000 stories at a time.  However, as we recently migrated fro...

• Question
• cloud
• jira-software
• jira-software-cloud