Jira

Our organisation communicates with customers both through a JIRA project with a service desk and through a group email inbox. We have an integration set up which takes emails in the inbox and uploads...

• Question
• jira
• jira-server
• server

So I recently picked up Zephry for my Jira Cloud of testing purposes. Not everyone on my team is testers and needs access, but after I installed Zephry it just applies a blanket you have X users with...

• Question
• cloud
• jira-software
• jira-software-cloud

Using JQL filters in ScriptRunner - Possible? How? Is it possible (if so how) to use JQL queries from Jira in ScriptRunner?  Or, does one have to learn yet another language?  I'm hoping to...

• Question
• jira
• jira-server
• server

Hi Everyone i would like to create a Jira service desk without template but the new version of jira doesn't allow me to do that.   PLease Help

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

How can I make an Xporter template using Issue Picker? I used ${IssuePickerField} and it returns a list of issues that i chose as following: [projKey-1, projKey-2 ...] but I want to get th...

• Question
• jira
• jira-server
• server
• template
• xporter

Hi    I'm evaluating the use of the advanced roadmap for our projects. Having all projects combined in one roadmap is great, but I miss the features the visualize the scheduled releases o...

• Question
• cloud
• jira-software
• jira-software-cloud

This guide will provide you with the step by step instructions in order to add a new Organization Administrator to your Atlassian Cloud instance. Please Note: You will need to be an Organization Ad...

• Article
• administration
• cloud
• confluence
• confluence-cloud
• jira
• +1 more tag...

I am trying to use a Rest API call to get worklog information back. I have noticed online that one can achieve this by specifying a issue key for example GET https://######.atlassian.net/rest/...

• Question
• cloud
• jira-software
• jira-software-cloud

https://epages.atlassian.net/secure/RapidBoard.jspa?projectKey=EPNG&rapidView=192&view=planning.nodetail  

• Question
• cloud
• jira
• jira-cloud

Hi, I have a saved filter that returns all customer-reported bugs. I have created an automation rule that should update some fields when changing the fix version of a Bug, but only if the Bug is pa...

• Question
• cloud
• jira-software
• jira-software-cloud
• jql

HI - Can someone please help with the Jira Dashboard gadget CREATED vs RESOLVED chart and the interpreting the trendline?  Our PO wants to be sure that our query is having the same period of tim...

• Question
• dashboard
• issue
• jira
• jira-server
• server

Hi , I can create the subtask through API in Jira .  is there any way we can assign the subtask to same assignee as to whom parent issue assigned ? ( copy assignee from parent to subtask thro...

• Question
• jira-software
• jira-software-server
• server

I am looking at expanding the use of JIRA Tempo App within my organization to the Engineering Services division. However, one major roadblock is the limited amount of data shown about issues in the M...

• Question
• calendar
• issue
• jira
• jira-server
• server
• +1 more tag...

I need to create a board filter where I can see stories and subtasks, but I want to make sure that it only appears the subtask of the stories that are on started status and after not the status befor...

• Question
• cloud
• jira-software
• jira-software-cloud

I have enabled parallel sprint button but still not able to run two sprint for two different Epics

• Question
• cloud
• jira
• jira-cloud

I want to know how many stories within a specific fixed version were moved to Done on or before their Due Date in Jira.  We have an attribute set up to capture that last date the story went to t...

• Question
• jira
• structure

I've installed Git for JIRA - AWS CodeCommit and I've attempted to connect the repo with JIRA but couldn't find the connection. I am not finding anything when it comes to role policy and what exactl...

• Question
• aws-code
• cloud
• git
• jira-software
• jira-software-cloud

Hello, Is there a way to define multi steps/actions/commands and group them as one function?  like Macros in MS-office. The scenario at hand: I want to open an issue (a story or a task), and ...

• Question
• automation
• cloud
• condition
• jira-software
• jira-software-cloud

When I create tickets or am added to tickets as a watcher, the comments appear momentarily and then disappear. I have tried clearing cache and cookies, restarted the browser to no avail. The browser ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Team, We ran into an issue where attaching an Excel file to a ticket in Salesforce does not show as the intended file type in JIRA via the corresponding JIRA ticket. That the Excel file is not d...

• Question
• jira-software
• jira-software-server
• server

Hi there I'm trying to find any settings, which can provide changing of the default priority value from 'high' to 'medium', but it's unsuccessful. Could somebody help me?

• Question
• cloud
• jira
• jira-cloud

I've created a company managed project template for the purpose of managing our roadmap backlog. It works well to show the commercial side of the business a less technical view of our development ro...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi team, I've recently editing some automation triggers after they were erroring out and I'd like to confirm that they work. Is there a way to do a test trigger to confirm it works without actually ...

• Question
• cloud
• jira-software
• jira-software-cloud

Can you please tell me what you recommend as the best apps for Kanban teams?   Free or subscription costs?   Im looking to measure flow and optimize efficiencies with Kanban teams

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, can anyone guide me how to link an on-prem with a custom URL for accessing my Jira to my Trello?    Regards, Ed

• Question
• jira-software
• jira-software-server
• server