Jira

Hi there,   I like to know how a certain group of people can see or access one particular category, meaning other groups will not be able to see that category on the same portal? For example, ...

• Question
• category
• cloud
• customer-portal
• jira-service-management
• jira-service-management-cloud

Hi, I would like to know if its possible to change the default issuetype and screen scheme? Because every time I create a projet, I need to add more three issuetypes and many others custom fields ...

• Question
• jira

Our Company uses JIRA instance say www.example1.atlassian.net for Confluence, JIRA Service Management and JIRA Software. we want to migrate some of the Projects to new instance. I want to know what ...

• Question
• cloud
• confluence
• jira-software
• jira-software-cloud

After we delete the User from all of our accounts, their icons can still be viewed among users of a Project that was created by that User... How can we remove it, as also name and surname are display...

• Question
• cloud
• jira-software
• jira-software-cloud

Is there anyway to reorder tickets shown in Timeline view in Cloud Business Project?  I found in List view, there are 6 dots when hovering on the ticket but I can't seem to find sth similar in ...

• Question
• cloud
• jira-software
• jira-software-cloud
• jira-work-management

How can I map a content management workflow in JIRA to a Knowledge Base Article creation / management flow in Zendesk ?

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I am using a company-managed Kanban project. I used to see issues on my kanban board, however, I can not see them any more. I can see ticket counts in my board setting however, I can't see ...

• Question
• cloud
• jira-software
• jira-software-cloud
• kanban
• team-managed-projects

Is there a place to find more details on "Coming Soon" features for the List view in JWM on the Atlassian Cloud Roadmap (https://www.atlassian.com/roadmap/cloud?status=comingSoon&) ? My pro...

• Question
• cloud
• jira-work-management

Hello - I'm trying to set up an automations rule that checks for the difference between the date time NOW, and when issues were last updated (with corrections for time zone). If the time difference ...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud
• jql

Hola queridos y queridas, un fuerte abrazo, saludos, desde Chile, quería saber si algunos de ustedes sabe como se puede agregar una nueva categoría al ciclo de vida, ya que necesito agregar un c...

• Question
• cloud
• jira
• jira-cloud

Hi everyone,  is here someone, who fight with JIRA API for sending emails? I have problems with attachments, they're always as in-line. Thunderbird have problem with show it, on gmail or apple ...

• Question
• jira
• jira-server
• mail-queue
• server

Hi everyone! I have a question regarding reports and SLA filters. I created a report to show average service levels (let's call it "Example service level") over time for different ticket types (the...

• Question
• cloud
• jira
• jira-cloud

How do I create multiple boards? When I try to my project isn't in the dropdown...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello community! Today I created new project for my CIS Marketing team. When I create a new issue there is no "Task" in Issue type. How can I add this type to the list and remove some types? Maybe...

• Question
• jira

I've been keeping track of my work's progress in a comment in the ticket I'm working on. Right now, after I've edited the comment for the Nth time, the comment changed to a state it was never in bef...

• Question
• jira
• jira-server
• server

When doing a JQL query in Jira the resulting table shows any time date related columns as date only. How do I display date and time. cf[15306] = "ABC" ORDER BY createdDate DESC I get the field crea...

• Question
• jira-software
• jira-software-server
• server

Hello, I have created a new workflow - and I want to associate one old project to this new workflow. But when I did that - for some reason there is not my created wf, but there is a simple sub-task ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Angelica, I am the Jira and Atlassian Admin on our account, I'm having trouble with a new user receiving an invite email, Any help appreciated! Cheers James

• Question

Hi there, is it possible in Business Project boards also to have additional buttons for "Assigned to colleague x" ? or other "filters" ?  Yes I am aware of the list view to filter it - but may...

• Question
• board
• cloud
• jira-software
• jira-software-cloud
• jira-work-management

Hello. I have two statuses in the far right hand column of my project board. Obsolete Done For some reason the Move to Done button only appears on the board when obsolete is in the far right ha...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi All, Currently I am working on JIRA project configuration as per different- different scenario. Need to configure the below setup for one of the JIRA project.  1. By default below 4 sub tas...

• Question
• advanced-roadmaps
• server
• workflow

My company has had their data in the US, but we may be looking to move it to the EU. How would we move all our data? (We use Jira Software and Confluence, and have about 1,000 users total) Is there...

• Question
• cloud
• jira-software
• jira-software-cloud

As part of a community lead support structure we are looking to remove our help articles from Confluence and store them within a new system.   However what happens within the main search box a...

• Question
• cloud
• jira-software
• jira-software-cloud

HI Everyone,   Is there any way to create a survey in Jira. if yes please help me with the steps.   Thanks, VIvek 

• Question
• jira
• jira-software
• jira-software-server
• server
• survey

Hello! Can you please tell me how to add a column with a task ID or a link to a task to the search results? This is necessary so that when exporting all the results to Excel, you can understand wha...

• Question
• jira