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When I login to JIRA via SSO, redirecting to ManageRapidViews.jspa

Manohar
October 13, 2021

Hi,

We are using SSO to connect with Jira, once login to our application and switch to Jira, for a specific user, it is redirecting to ManageRapidViews.jspa and not landing on home page.

 

Could someone please help me in fixing the issue if you have noticed anytime

 

We are in jira-software(data-centre):-7.3.4

 

Thanks in advance..!

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Earl McCutcheon
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 15, 2021

Hello @Manohar ,

It sounds like the user has the "boards" option selected under their profile settings.

Check out the following KB article that details how this is enabled to access the manage boards page by default on login,  Noting for 7.0.0 and later versions of Jira, the settings are under the second section of the document towards the bottom:

Regards,
Earl

Manohar
October 17, 2021

Hello @Earl McCutcheon , thanks for the inputs.

We have actually re-created the jira user and the same is working as expected.

Like Earl McCutcheon likes this

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