Jira

We are using mail handler to add Jira issues, how can we trigger an automation rule for an issue that is added via the mail handler?

• Question
• cloud
• jira-software
• jira-software-cloud

In Trello, I can choose a image to be the cover of the card. That way, in the workspace I can easily find each card by looking for it's cover image.   Is it possible to do the same thing with ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hello,   The company I work actually suffers from a HUGE amount of tickets (bugs, evolutions...) This "backlog" grows daily.   We would like to follow the evolution of the backlog size...

• Question
• backlog
• cloud
• dashboard
• history
• jira
• +3 more tags...

Hi there, I'm looking for a way using the REST API Identify username who closed an ISSUE. I am grateful for every idea. greeting Patrick

• Question
• jira
• jira-server
• server

I already have Confluence subscription. When i try to access project pages in Jira, it redirects to "Try Confluence" and initiates a new subscription. How can i connect with my current confluence spa...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,  Our organization consists of 20+ subsidiaries. Our IT department acts like an MSP to all of those companies. Most of the subsidiaries are on our Gsuite platform, but a handful of the ...

• Question
• access
• cloud
• jira
• jira-cloud
• jira-service-desk-cloud

We have multiple service projects but I want to know if it's possible to auto-assign watchers to specific service requests within a project and not on the entire project as a whole. Whether its via a...

• Question
• cloud
• jira-software
• jira-software-cloud

What's Apptoberfest? | Please support us with a like 👍 below   Would you like to drink some beer at 🍂🍺 Apptoberfest 🍂🍺 instead of creating issues and verifying checklists & instruct...

• Article
• app
• apptoberfest
• apptoberfest-project-management
• business-process-manager
• cloud
• +2 more tags...

Hi all,  I was moving issuses to another project. One of the fields (description) was obligatry and I had to wrote something to move them, because in previouse projects some of issueses did not...

• Question
• jira
• jira-server
• server

I have been using the JIRA Api to extract data and make a PowerBI report for our manager, when looking at the values and metrics they dont match the jira native report as the assignee field has a dif...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Unable to migrate attachments from one cloud instance to another for Team managed projects. Getting an error message:  Unexpected failure occurred. Importer will stop immediately. Data may be i...

• Question
• cloud
• jira-cloud
• jira-core
• jira-software
• jira-software-cloud
• +1 more tag...

Please help ,me with this i am passing the URL, and auth token also with the below payload:-   {"fields": {     "summary": "High Alert",   &nbsp...

• Question
• atl-dev
• cloud
• jira-software
• jira-software-cloud

...onditional execution: Only if condition is true linkedIssue.get("Condition1") > 0   Although the condition is true (Test Groovy), the Transition Related Issues Post-function does not r...

• Question
• jira
• jira-misc-workflow-extensions
• jira-server
• server

Hi, We are trying to migrate more than 400GB of data from the old Jira to the new one, is it possible to provision addition space using the quickstart template? Currently our var mountpoint is sitti...

• Question
• jira
• jira-server
• migration
• server

I am looking to pull all issues and subtask that are linked to particular Epic, I used "parentEpic = XR-5949" based on this Document , but it is giving me error link "Field 'parentEpic' doe...

• Question
• jira
• jira-server
• server

Hi,  I am setting up an automation when Epic is created to create several tasks within epic.  I have no idea how to get the Epic link from the initiating Epic that starts the automation. ...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

Hi Team, My requirement is ,a user who is raising a request in Jira Service Desk should display his username in one of the custom fields in the request type itself  before submitting the ticket...

• Question
• jira
• jira-server
• jira-service-desk
• server

I'm trying to transfer all issues with type "task" to type "story" by deleting type "task". But I have receiving a following error:   At the same time I have no errors in another project....

• Question
• cloud
• jira-software
• jira-software-cloud

I still using ServiceDesk Plus of Manage Engine, and i want to integration with Jira for ticket support issue. Pls help to me how to integration?  

• Question
• cloud
• jira
• jira-cloud

I made a mistake when I was moving an epic from one board to another one and turned the whole epic into one single ticket. Because of this move I now lost all the tickets that fell under the epic and...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi, I'm currently using Jira Service Desk, and I would like to know if it is possible to create issues from an email or chat (Teams)? I see that in Jira Software this can be done, but what about Ji...

• Question
• jira
• jira-server
• server

Hi, I need to translate the client's portal into Basque, for this I have created a new language pack. I am close to finish translating the whole portal but I am not able to translate the parts indi...

• Question
• jira
• jira-server
• server

HI, we  have script runner for jira  SW  in cloud, we are having several problems with calculations and massive updates, etc... using sripts. The space in the script listeners storag...

• Question
• cloud
• jira-software
• jira-software-cloud
• scriptrunner

Hi,   Even though the issues are in closed or done status ,the New Sprint is getting updated ..How to resolve this issue?   Regards, Suma

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I've been trying to use the Xporter to export issues to excel, but found that when i enable the Wiki render, the formatting causes it to break up the sentence into separate lines e.g This is...

• Question
• jira-software
• jira-software-server
• server