Jira

I have created incoming mail server ( gmail ) and Mail handler that creates issues. When i press test it says that issues are created but i can't find any issue in Jira. Did anyone has experienced ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi,   we’re having JIRA in AWS. We’ve setup two projects related to same topic. And we need to add around 200 users to the projects among 3 different roles. Currently I need to add all of them...

• Question
• user-management

Ive been searching around for a few hours and cant seem to find out if its possible to update an issues column from say todo to in progress using the api.

• Question
• api
• cloud
• developer
• rest-api

I need a simple read only field  which says custom field issue type with default value Defect   issue type: Defect  on the transition screen  I created addd the custom issue ...

• Question
• jira-software
• jira-software-server
• scriptrunner
• server

Hi, I have a Insight Objet "Users" with an attribute "JIRA User". I created a Insight Custom Field "Demandeur" based on this Object. I added this field to my form. I can update it manually. Now, ...

• Question
• jira
• jira-service-management
• jira-service-management-server
• server

I am trying to configure a transition rule from an "In Progress" to a "Done" status that will force the user to update the "Fix Version" field. Note the project has enabled versions of this project. ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi everyone, There seems to be a global field that Jira uses across many different types of products called Priorities.  In the implementation I'm using, this field has been mis-managed and is ...

• Question
• field
• priority
• screen

Hi Team, When I create an Task or a subtask, system automatically assign a Key. for instance if my Project code is "ABC" then Key will be ABC-22 or ABC-34 etc. I would like to know if i can custom...

• Question
• cloud
• jira-work-management

Hi community, I created an automation which send a comment to the reporter of an issue, when the linked issue's status changes. The point is that when eg the status changes from A to B, the comment...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello I am the Jira administrator and I deleted some of the previous accounts, but they are still displayed on the JIRA server and are counted as other than JIRA blind users. What should I do to rem...

• Question
• jira
• jira-server
• server

Hi guys! is there any solution how to get time in status info using Jira API? Did someone tried this? Not interested in marketplace products.   thanks! 

• Question
• cloud
• jira
• jira-cloud

05-Feb-2022 07:42:09.436 WARNING [main] org.apache.catalina.core.StandardServer.await Invalid shutdown command [] received WARNING: An illegal reflective access operation has occurred WARNING: Ille...

• Question
• jira-core
• jira-core-server
• server

I would like to know if Jira Software and Jira Work Management are somehow connected.  Our dev team and marketing team are already using Jira Software. I was wondering if our sales people and...

• Question
• cloud
• integration
• jira-work-management

I added a property to the Done status for the project workflow, i.e., jira.issue.editable = false However, I discovered that the Assignee field could still be changed when the status is Done, s...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi everyone! We plan to buy Jira Software Server edition. Can you inform us about that product, about its pros and cons? Thank you

• Question
• cloud
• jira-software
• jira-software-cloud

Hi I need help. Some of my users who are using chrome or edge browser are unable to load pages (in particular active sprints and backlog page) in Jira. The chrome version is updated to the latest ver...

• Question
• cloud
• jira-software
• jira-software-cloud

The account owner showed me these screenshots but I can't find a way to administer groups anywhere in the app? Should I also be showing as an Org admin? How does the owner make another Org admin?&nbs...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I set the settings to company managed sprints for each board, but now I am seeing different sprint values available for each board on other boards issues. How do I make it just 1 company sprint at a ...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi I have asked my company to add the auto assign feature (automation) to one of my project. The auto assign work on existed JIRA ticket. However when I create a new JIRA ticket, even I manually ass...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

In the workflow below, I can receive plain  text messages in slack, but when I attempt to use a smart variable (which the documentation indicates is supported), The field is empty in the message...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud
• slack

Ideally, if Jira ticket has its unique email address, we no need to waste time copying email content to the comment section

• Question
• cloud
• jira-software
• jira-software-cloud

How do I restore a EPIC, Task, or SubTask to my existing Project plan which I removed from my project plan?  I went to my Project plan and went to configure and clicked the "Removed Issues" whic...

• Question
• advanced-roadmaps
• cloud

Is it possible to assign story points to issue types that are incidents?  I can do this for tasks but the field doesn't appear for me when I choose incidents.

• Question
• cloud
• jira-software
• jira-software-cloud

I am having an issue around the Components field. In the Components screen I can see all the components for a specific project listed in alphabetical descending order by default. The problem I have...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a custom issue collector created in Jira. I used the code to place this on our teams SharePoint 2013 site. I can get everything to work until you hit submit, then i receive an 'Oops! Something...

• Question
• issue-collector
• jira