Does each jira ticket has its unique email address, if it has how to find it?

[Charlie Chen]

Ideally, if Jira ticket has its unique email address, we no need to waste time copying email content to the comment section

[Nic Brough -Adaptavist-]

Welcome to the Community!

No, it doesn't make any sense for a Jira issue to have an email address.  What use would it be?  Do you really want to have to build mail services that can handle 12 million individual email addresses for issues in an issue tracker?  (I picked 12 million because that's the largest Jira I've worked on in the last few years)

The create-or-comment email handlers work fine when it comes to incoming emails.  Set up one email address and a handler will read all the incoming emails there and parse them for existing issue data.  For a "create or comment" handler, the rule is "Look at the subject.  If I find an existing issue key in the subject, then convert the email to a comment.  If I do not, then create a new issue"