Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Automation: Send Slack Message does not recognize smart values.

Robby Ho
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 4, 2022

In the workflow below, I can receive plain  text messages in slack, but when I attempt to use a smart variable (which the documentation indicates is supported), The field is empty in the message.   Perhaps I need to ensure the issue creation succeeds before sending the slack message?   Thanks for any help!  

 

jira_automation_slack.png

1 answer

1 accepted

2 votes
Answer accepted
Pramodh M
Community Champion
February 4, 2022

@Robby Ho 

Try including the branch for recently created issue, you'll find the option in branching

Include fetch issue data from sending the slack message

Let me know if it doesn't fix the issue

Thanks

Robby Ho
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 5, 2022

@Pramodh M  Thats was exactly it, thank you very much!

Like Pramodh M likes this
Pramodh M
Community Champion
February 5, 2022

Thanks @Robby Ho 

moran_alony
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 15, 2023

I have the exact same issue. not sure which "branch" you are referring to. Im getting the built-in smart values - but none of the custom ones are returning any data.

Suggest an answer

Log in or Sign up to answer