I have tried looking at the documentation, however, I could not find all the details I need, thus hoping someone would be able to provide some guidance. We have - ServiceNow and JIRA on prem (server...
Some stories show sub-tasks with a carat to collapse/expand, and some show just the sub-tasks in a sort of frame?
I'm trying to create an automation that automatically assigns a fix version when a sprint is added to the ticket. This works fine until a ticket gets too many completed sprints. I have ...
We have multiple teams using Jira, and we're looking to have a way to display the sprint goals for each team. This could be displayed in Jira, Confluence, or Atlas. Ideally, we'd like to be able to s...
We recently upgraded to JIRA Server 8.22.1 and noticed users are unable to see sub-tasks under the parent issue, whereas prior to the upgrade these were visible. This project does not have issue le...
Creating Permission Schema via API with a group from Atlassian Disconnected Operations fails - can't find the group and the permission scheme doesn't create. Is there a way around this? Errors...
I work in an organization and after cloning an existing JIRA ticket, I cannot another colleague of the same organization as a watcher. Any idea?
I am trying to achieve the Plans -> Create Program feature in Jira cloud? Is this feature available in the Jira cloud yet or how do we accomplish the create program functionality in the clo...
Our sprint name/numbers (Sprint 1,Spint 2, etc.) start over every year. Is there a way to query/distinguish between stories from two different sprint with the same name?
I am trying to use the Structure Formula column to visually annotate issues that are "Mentioned In" particular Confluence pages. Ultimately I am trying to display a notation where "Mentioned In" is a...
Good afternoon, I am trying to create a filter that shows issues whose subtasks have a particular value in a field. For example, if the number 5 is in the required field on the subtask, we wa...
When using the UI to upload test cases with Link 'is epic of" (inward) mapped it fails due to : "issuelinks": "Field 'issuelinks' cannot be set. It is not on the appropriate screen, or unkn...
I am trying to set Fix Version and Custom Field "Team Codes" when a sub-task is created. I have an Issue of Type PTR and I go to More -> Create sub-task. The PTR has Team Codes a...
I know how to add and remove Work Categories via the Features tab under Project Settings in a Service project. Is it possible to create a custom Work Category? I currently use Queues for this, but it...
Good afternoon all! I have this question, an user is asking to create a rule to create a new issue based on data from trigger issue in a different project. The problem I have is that ...
Hello Everyone! I'm trying to dig up information on the consequences of changing an Org name within Jira Service Management (a client is rebranding and we would like to update their Org name ...
How do I make some custom fields mandatory when populating? ] I use the project managed by the team
My team is using a Kanban board to track WIP. Our tasks are organized into Epics, and I'd like to have a report or a dashboard that shows the percentage of completed tasks for each Epic. It see...
We have implemented Scaled Agile, and some portfolios are requesting the Large Solution (SAFe) which requires an extra level in the hierarchy. We currently have Initiative -> Epic -> Sto...
Hi I am looking to use Jira for sustaining issue tracking, in addition to using it for new feature development. The view for issue tracking doesn't seem to have the ability to drag and drop bugs in ...
I might be going on a limb here but I thought I would share/ask. My Team would like to use a Proposals management tool. Currently, they're using SharePoint with Lists, Libraries, and some Power Auto...
Hi Team, I want to know about workflow with respect to when one project can trigger a new ticket in another project as part of their task.
I created a custom selection field in Jira and I would like to add more than 55 items inside this field. By default, I see that jira limits up to 55 response options. How can I increase? &nb...
We need to delete a part of our customer desk service, because kind of our team leave the company. If we can conserv our past, and give them there past it will be great. How can we do for make this...
How do you add additional values to the Category drop down list on create issue screen.
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