I need to return the story that is on a LIVE state as there's is still some work to be don't on it and certain parameters had failed in prod, more dev is required for this. Currently, this is how my...
Hi, I have the following workflow : backlog -> analysis -> grooming -> in progress -> test -> done I have an automation rule, in some situation I wish to transitio...
Hi everyone, I've been asked if it's possible to give someone access to just the Xray repository on a Jira project, without them seeing the rest of the project. I can't seem to find any default opt...
Each row in backlog row currently shows assignees, ticket type, priority etc. I want this to show dev-owner as well -> and then group the tickets by dev owners. So we have all the t...
product: On JIRA CLOUD browser: Chrome Platform: macOS updated to the last available version Monterey 12.6 Background: Around 1 year ago the description of JIRA tickets was upgraded to look mor...
How to backup a jira cloud project with it's settings , and what are the best practices for backup projects incase it is deleted by mistake
I am unable to view Reports option for my Sprint/Project I would like to access my closed sprints
I have created a Issue field "TTL", where it will accept only numeric value in seconds. I need to set the limit to be accepted any where between (>= 60 seconds and <=8400 seconds). PFA. Any one...
Hi people In my Jira instance, I have strange behaviour on a label field. I have a set of results and in a label field called "Customer" I have a strange result, I obtain two values in the label on...
Hi Team, I have the following case scenario. A custom field "Attributes" has 12 options. For each option, a custom field "Firelight Dev hours attributes" is populated with a value. But since th...
Hey there, we only have 5 users (the max is 10 for free accounts) - is there a reason why I can't add any more? How can I add more users if we're below the 10 user limit? I've contacted th...
Hi, we're recently unable to edit comments, that have been posted before within Jira Service Desk Tickets. It doesn't matter, if the the comment will be "posted internally" or "share with customer"....
Hi there Could anyone please suggest if JIRA Project can be used among Cross-Individual-Organisations? for eg. Company A has Project X on JIRA but would like to use with Company B and Company C Pl...
I have roadmap set in my JIRA project. There are few task which do not have due date and work is in progress. For these tasks, roadmap progress bar is not extended till current date. wh...
I am using standard plan of Jira software but everyday i get this popup that says "email notifications are off until next day ,because i have sent maximum number of notifications. it ask me to move t...
When I am trying to associate a project to priority scheme then I am getting all the already associated project in priority scheme in next page ( issue mapping screen) but ideally in next page only t...
What is the keyboard short-cut to navigate to the next Jira issue from this full form display ? e.g. move from BOB-1847 To BOB-1848 Also wouldn't it be nice if they added some next/previous buttons...
Hi All, I am referring to below download server version of jira software on my laptop. https://confluence.atlassian.com/adminjiraserver/setting-up-your-instance-938846811.html But, as I cl...
I have read some information about storing personal data discipline: https://community.developer.atlassian.com/t/oauth-2-0-3lo-apps-dont-have-access-to-restricted-email-addresses/57266 https://deve...
The team queue is modified without any notification, is there any log can be traced? Then team members will be able to know who/when made the changes.
After clicking on simplified workflow, the to do column and all tickets have disappeared from my kanban board. How do I bring this view back into the board?
I am working on JIRA Cloud and would like to get a list of records where a certain comment does not appear. This works perfectly when the JQL is comment ~ "String" but the opposite does not. I...
Want to know if if's possible to assign mulitable users to a single task in Jira, if so how can you do this?
Hi all, Hoping to find help for how to write an automation rule that will update a User Story's Start Date field when a linked Task's status is transitioned to "In Progress". High level flow of how...
I have this JQL that has been working for over a year: project = "IT ACE" and reporter = "srv_opsgenieprd@gmrc.com" and description ~ "Organization: Grinnell Mutual Hosted Data Management" a...
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