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VM with JIRA install crashed...

Jean-Luc Ernandez October 21, 2022

Hi,

My VM with Jira Software crashed.

Impossible to recever my backup. I have to reinstall from scratch.

But the licence file is not carrect anymore.

How can I resolve this issue please ?

 

Best Regards,

1 answer

1 accepted

2 votes
Answer accepted
Robert Wen_Cprime_
Community Champion
October 21, 2022

Your license should be available at https://my.atlassian.com if you're the technical or billing contact.

Jean-Luc Ernandez October 23, 2022

Hi, thanks Robert.

The liccense is available but built on the old ServerId...

Best Regards,

Robert Wen_Cprime_
Community Champion
October 24, 2022

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