Jira

Please help and let me know if I should attach any screenshot.. 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud
• sandbox

we have a project in prod which i would like to clone to QA so cloud team can access QA while creating those projects on cloud.

• Question
• jira-software
• jira-software-server
• server

I have a unique situation closing the sprint. My board has this consistent problem of not being able to close the sprint. The more I try to understand more I am confused :).  So my board follo...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Team,   Is there a sample script that I can use to rename a list of custom fields using script runner ?   Your assistance would be greatly appreciated !!!   Thank you  &...

• Question
• groovy
• jira
• jira-server
• scriptrunner
• server

A teammate accidentally changed an Epic to a Story. We changed that ticket back to an Epic. All the tickets under the Epic were removed from the epic, so we we had to manually add them back. Is ther...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello, I have added an automation rule to have a link created with the trigger issue (the one I'm working on) and it is not working. Can you help me understand what I'm doing wrong? Is it due to the...

• Question
• cloud
• jira-software
• jira-software-cloud

I think the solution to my question is to set the Issue Type Hierarchy but due to the message "Moving or changing hierarchy levels of issue types will break existing parent links in all company-manag...

• Question
• cloud
• jira-software
• jira-software-cloud

My current hierarchy is Project -> Epic -> Bug and I would like to be able to get all bugs from all epics under a given project. Is there a JQL query that can achieve this? This filter will be ...

• Question
• cloud
• jira-software
• jira-software-cloud
• jql

Hello, I am looking for some help/guidance on getting an API call set up to set more than one project admin for a given project. Currently I am using the code below to set one admin: ${Urls.jira}/r...

• Question
• api
• cloud
• jira-software
• jira-software-cloud
• rest-api

Hello dear community.    I have a brand new Jira Software project.  When I'm trying to open the page of workflow configuration page - it returns "internal server error"(screenshot a...

• Question
• cloud
• jira-software
• jira-software-cloud
• workflow

I have to say Atlassian makes it really hard to reach a human.  It took WEEKS to get a simple quote for one product.  Today I am trying to download a new version of Insights Discovery and t...

• Question
• cloud
• jira
• jira-cloud

Hi! I created a checklist in a ticket and added a lot tasks. Now I can still open the ticket, but the checklist falls in an endless loop of loading. It is being fetched over and over again and in t...

• Question
• jira
• checklist
• cloud
• jira-cloud

Hi everyone! Please tell me how can I make a report with statistics? : TOP 5 projects from which tickets are escalated to my project. Any help is appreciated! Thanks

• Question
• jira-software
• jira-software-server
• server

Hi Jira team!  I created a couple of test issues in a Software project and can't find a way to delete them. I checked the Issue card and the Issue list screen, but there is no delete option for...

• Question
• cloud
• jira-software
• jira-software-cloud

Lately I've been having problems starting and using Jira's clockwork, everytime I want to track my work time, it shows errors and doesn't let me use it. My other team workers can use it normally...

• Question
• clockwork
• cloud
• jira
• jira-software

Hi Guys,   Hoping you can help me on this one. I am looking for a way to basically meet the following    Users try's to create ticket and fills duplicate data into a custom field w...

• Question
• jira
• jira-server
• scriptrunner
• server

I have a requirement where I need the Email address of the issue reporter, but the Rest API is just returning the account id. When fetching the info for that account id, it does not return the email ...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi all! I am having trouble getting a project connected to a channel in Slack. It works fine when it is a company managed project but I need it to work with team managed projects. When I try to conn...

• Question
• jira-work-management

Under tab "test coverage", add 1 or multiple testcases, existing or new ones.   Refresh the page by clicking on "Enter" : the testcases disappear (see screenshots below) :     ...

• Question
• cloud
• jira-software
• jira-software-cloud

My goal: Hide specific Issue Types without deleting all the issues. I need to hide these issue types so users can't create new tickets using them. Option I am trying: I created a new proje...

• Question
• issue-security
• jira-software
• jira-software-server
• proxy
• server

Hello all, I don't have a good knowledges on the JIRA tool as I’m using it as a common user for Software Problem Report tracking. I'm wondering a set of question for a specific topic, if JIRA can d...

• Question
• jira

Below is what I am trying to write, and it is not working. I can't figure out where I am going wrong. Help please.   project = XXXXX AND status = ("Open", "In Progress") AND component = (Billi...

• Question
• jira-core
• jql

Hi there. One of my supervisors requested that I play around and see if I can build one automation that contains both of the following components: Auto-create subtasks for stories only when the ep...

• Question
• cloud
• jira-software
• jira-software-cloud

Where can I edit names who are able to edit pages which I created?

• Question
• cloud
• jira-software
• jira-software-cloud

I am trying to invite a user but get the following error with on email address: We're unable to invite users At least one user has an account that is deactivated or suspended. Restore their access ...

• Question
• cloud
• jira-software
• jira-software-cloud