Hi All, I have workflow 'All statuses can transition to 'Done' but this is not working, when i tried to move the issue 'Sit' status to 'Done' popup showing updated but issue not moving into Done sta...
Если есть в jira заявки с разными приоритетами: 1. Критический 2. Высокий 3. Стандартный Сотрудники не всегда закрывают в рамках тайминга. 1.Как мне проанализировать и проверить тотал за с...
Board name change by team member and how do we know who changed .. suggest any log file or something..
Afternoon: I'm in the process of migrating a Doc Req ticket system project I built from a Company-managed Software project to a Team-managed Business project. I currently have a Kanban boar...
currently when I enter settings->system->outgoing mail the page shows only: "Outgoing mail enabled." In the guides it says that there is an option to configure SMTP mail server, but t...
I've got a Jira Datacenter and Confluence Datacenter, each running on Red Hat 8.6 across two systems for load-balancing. I need to patch the host OS systems, so I need some advice. My fir...
Hello, I need to upgrade Jira from the LTS release 8.20.x to the latest LTS release of 9.4.x. When reviewing the documentation "Jira 9.4 Long Term Support release upgrade guide" https://...
Hi there - how can I see who is consistently meeting the SLA of time to first response and time to resolution each month? I am using cloud and have scriptrunner and custom charts plugin. I would li...
Hello, I have enabled Story as an issue type in my project. When I go to create an issue, Story shows up. When I create automation to create a new issue however, Story is not an option (all other is...
Presently in Jira, as and when I assign a task, notification will go to the assignee at the same time. Now I wish to set notification system as follows: No...
My company has 500 jira licenses, however only 20 people will use the Swanly , do I buy the swanly license for 500 people or can I buy only 20 and inform which accounts they will have?
Hello, We are on JIRA Data Center (version 8.20.10) and are pilot testing Automation for JIRA plugin (8.1.1) in Dev JIRA. We do not find any advanced roadmap fields such as parent link/ Initiative ...
I need to add two emails with my single Jira Service Management project, and I am on Cloud Jira. Can you confirm if the ability to add multiple email channels has been released and is in produ...
Problem: After reactivating a user within Directory -> Managed Accounts, I do not see them on the Products User list and I do not know how to add them to a product at this point so they can be vi...
Hi all, I am trying to create an automation rule that will populate sub tasks/ stories based on inputs selected in my intake form. There are multiple drop-down options that can be selected i...
hi, this website talks about EOL for server products https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html it says Atlassian "will end support...
I'm attempting to generate tickets through a third-party tool integrated with JIRA. I can successfully create one ticket type, but I need a different ticket type and the issue I"m running into is the...
I accidentally set up an Epic but it should be a Story. Is there a way to change it?
Hi all, I am looking to create an SLA reporter that formats the last comment column in JIRA structure view based on the current date and the last comment that was made. So far. I can cr...
There are some projects with epics that are unassigned so all the team that is working can log time through Tempo. The problem is when I seach that epic to log time in Tempo I cannot find it, but I c...
Hello, I am trying to figure out how I can set my kanban board based on my each stories i created. I have already tried to set it on stories using the option jira already set up: Howeve...
Hello, I have a project to create on Jira, it's a kanban board where tickets from other projects will be classified according to the status, do you think it's possible to link tickets from several pr...
Hello, We'd like to create a project role. So, only users in this role should be able to move Issues to active sprints (or at least to any other sprint). And users, who are not in this role, can't m...
Hello, I'm currently migrating the whole backlog from a team managed project to a company managed project. I moved all issues per epic separately to the epic item itself, then relinked them on the ...
Hi Guys, maybe someone can help. After update my plugin from Jira 8.x to Jira 9.x When I'm clicking on the link in admin, I'm getting: HTTP Status 405 – Method Not Allowed in webrowser, and i log...
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