Jira

Is it possible to use a template in the description field when creating certain case types?

• Question
• cloud
• jira-software
• jira-software-cloud

Please guide me. I want to raise CEMS Jira for new joiner of client center, from Bangladesh

• Question
• jira
• unknown-hosting-type

In one of our projects, we used to have an issue type which a number of filters (which referenced both project/issue type) were based off of.  That issue type no longer exists in this project (...

• Question
• filter
• issue-type
• jira-core
• server

When creating issues from my advanced roadmap view, I'm only able to create the following types: Initiative, epic, story However, the board it is linked to also contains both 'Task' and 'Subtask' i...

• Question
• cloud
• jira
• jira-cloud

Hello! In Advanced Roadmap, is it possible to estimate the completion date of an Epic based on tickets time estimates and dependencies? Thank you very much,

• Question
• cloud
• jira-software
• jira-software-cloud

I am trying to create an automation rule using smartValues and want to extract the ticket number from summary and immediately link the ticket number.   I am having difficulty is extracting the...

• Question
• cloud
• jira-software
• jira-software-cloud

I want to know if a linked issue (is cloned by) was created AFTER the story was marked complete.  Thanks!

• Question
• cloud
• jira
• jira-cloud

Hi folks!  I'm trying to add Google SSO to our Jira (and Confluence for that matter) instance.  Adding SSO as an available authentication method isn't an issue in itself, but we want only...

• Question
• jira
• jira-software
• jira-software-server
• server

when i move the sub-task or task to in progress, the epic is moving to in progress but the parent story of the task is still in To Do. What could be the issue. attaching the Automation below. &...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi there,   Is it possible to trigger the creation of a project (based on a template) in Jira from a google calendar event? For example: an event is created in Google calendar ---> new proj...

• Question
• cloud
• jira-software
• jira-software-cloud

With the help of Atlassian community, i was able to find a way to clone the issues and retain their status. I have added the automation rules perfectly (atleast i think so) but i am getting the below...

• Question
• cloud
• jira-software
• jira-software-cloud

All guides advise selecting Settings - Administrators. As the Org Admin, I do not have the Administrators option available on my menu. Are there other ways of to grant this right?  

• Question
• cloud
• jira-software
• jira-software-cloud

In Jira I want to edit custom field but it is shared with different projects and I want those changes only in one project. Those changes made in custom field should not affect other projects. How can...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi Team, We have a requirement to auto update a custom field value based on the selection it has in its stories. We have automation for Jira installed on our instance Example:  If the...

• Question
• automation
• custom-field
• data-center
• jira-software
• jira-software-server
• +1 more tag...

I recently noticed that the option to create a new item from the column furthest to the left has disappeared from the bottom of that column.   I still have the create button at the very top...

• Question
• cloud
• jira-work-management

Dear Team,    Can you please advise me on how to link bulk tickets to a ticket for example?  Tickets from 2 to 30 are to be linked to a ticket on one's.    For more clar...

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Every day, I turn off dark mode. I like dark mode for some apps but NOT trello. Now the half circle is GONE

• Question
• cloud
• jira-cloud

Hi.  We are moving to Jira cloud soon, and are looking for a certain functionality.   Is it somehow possible to query for the stories under Epics that are under Initiatives that have a ce...

• Question
• cloud
• jira-software
• jira-software-cloud

...ox "Use SSL" which fails because  also need to specify the location of the certificates. How can I specify the jdbc url with: ssl=true sslmode=verify-full sslrootcert=/my/rootcert sslkey=/my/k...

• Question
• jira-software
• jira-software-server
• server

Is it possible to add a checklist to a subtask in a company-managed project? And if so how do I do that? Have a lot of subtasks and each would have a specific checklist attached. 

• Question
• cloud
• jira-software
• jira-software-cloud

I have a company-managed project with Project Type: Business with three issue types, 1 is a Task and the other two are sub-tasks. Now I see the need for adding another level but It doesn't seem like ...

• Question
• cloud
• jira-software
• jira-software-cloud

when executing start-jira.sh script to start Jira software the corresponding process id is not created. Before to stop i used kill -9 process_id to stop jira. Will this kill command have any effect i...

• Question
• jira-software
• jira-software-server
• server

We are using Assets to create a mini database of products.  I can see the custom field in Jira software but I cannot add the field in Plans.  Is this a custom field setting (I have added to...

• Question
• cloud
• jira-software
• jira-software-cloud

We have a Private Project, which I want to secure to limited people only.   I understand that only private project users can access items under that project. However, a global admin user can ...

• Question
• jira-work-management

I want to make use of the prompt customer for comment automation. After 5 working days it should tell the customer that the case will be closed if he does not answer. Right now i'm using this JQL sta...

• Question
• cloud
• jira-software
• jira-software-cloud