Jira

Is there a way to enable the parent issue (whether this is a task or an epic) to pick up the start date and due date from the summary of its own  children issues ?

• Question
• cloud
• jira-work-management
• jira-work-management-cloud

Hi! I have some recurring monthly tasks that I seek to turn into an automation rule for a monthly sprint.  I want the automation logic to go something like this:  1. WHEN: Sprint is c...

• Question
• jira-work-management

I cannot figure out how to get the new "Parent" field to be populated with a variable.  I have tried "Parent" in the additional field section insteald of Parent Link, but I get an error "Data is...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

Hello Atlassian community! I wanted to ask about this issue and I am not being able to find a solution. In Insight I have a type of object called "AWS" and within it (As seen in the image) there are ...

• Question
• cloud
• insight
• jira
• jira-cloud

Hey Jira Community! I wanted to be sure that you saw our announcement in the Data Center Community that the Long Term Support (LTS) releases for Jira Software Data Center 9.12 and Jira Service Mana...

• Article
• jira
• jira-server
• long-term-support
• server

...xperience. Currently when a user posts a public comment to Zendesk from a Jira issue, it comes through as a different commenter in Zendesk. Struggling to track down where in the integration this is going w...

• Question
• cloud
• jira-software
• jira-software-cloud

My project is creating Jira Issues very quickly - we are currently well into 24,000! What happens when we get to 99,999 - do we 'run out'?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Looking for any key workflow differences between Jira we use not and JIRA cloud, can you point me in the right direction, we are preparing for a migration next year and want to be aware of the key di...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello Atlassian Community, I'm currently working on a Jira Automation rule where I need to iterate over the labels of an issue and perform actions based on the presence of a specific label. I've ...

• Question
• jira-software
• jira-software-server
• server

Hello, For Jira Data Center, do we require either a 3rd party app or Atlassian plugin in order to make SSO SAML work or can we do it without it. If we can without it, I am not seeing instructions on...

• Question
• jira
• jira-server
• server

Hello. I have a problem with JQL query. I would like to create a filter that will list story issues that have linked epic issues but only epics that are in progress and done. I don't seem to figur...

• Question
• cloud
• jira-software
• jira-software-cloud

Hi can anyone shed any light why this simple automation isn't working? I just want to be sent an email when anyone creates a new Epic in jira software. It has never worked successfully and I can'...

• Question
• cloud
• jira-software

Hi. I created automation that send mail to when End Date value is changed, but it doesn't work. Below I attached 2 photos two from Jira and one from gmail.    

• Question
• cloud
• jira-software
• jira-software-cloud

Hey Guys, I have a request from our users that use Jira work Management, they asked us to have the status option available when they create the issue, however its not visible. I have it visible o...

• Question
• cloud
• jira-work-management

Hi all, I have a field called "root cause" on bugs and I would like to make this mandatory to be filled out when the issue moves from IN PROGRESS to DEV COMPLETE status. I followed the steps to set...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, I am trying to use a smart value in the edit issues action within automations to use a dynamic variable as the field to update but I keep getting an error about the field not being valid. Basic...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

Hi, I’m trying to produce a big template that exports parts of the issue that I need. I want to add all comments made to the issue onto the big template but can’t find a way how. Used #BT.task to ex...

• Question
• jira
• unknown-hosting-type

I only want completed tasks moved to the "Done" column to stay there for 1 week. Is there a way to get rid of them to free up space without deleting them manually?

• Question
• cloud
• jira-software
• jira-software-cloud

Can JIRA generate reports by integrating with excel ?

• Question
• cloud
• jira
• jira-cloud

How to handle Strikethrough scenario? For example: In issue description the data is- "Please enter  details here ". This data when we extract the CSV export, come flat in excel. Please e...

• Question
• jira
• jira-server
• server

Dear All, how can I search for a combination of parameter values in a Test issue using a JQL query? A dataset with 2 parameters, each having 2 values, was defined for the Test issue, and combinatio...

• Question
• jira-software
• jira-software-server
• server

My issue is that every time I set a label for a ticket, I go to set time tracking on it, after I save the new time tracking the label is removed from the ticket and I have to add it again every time ...

• Question
• cloud
• jira-software
• jira-software-cloud

I want Jira to verify if the summary data of newly created issue and the issue which is already done or resolved. if the data in both the issues are same then i would like to link both these issues t...

• Question
• cloud
• jira-software
• jira-software-cloud

Hello,  I have a list of issues that I exported as an Excel CSV from a Jira instance and want to import it in another Jira instance. The problem that in mapping the status field doesn't appear ...

• Question
• cloud
• jira-software
• jira-software-cloud

since the new interface on jira, i can't find the print option. how do i find this option? thank you

• Question
• cloud
• jira-software
• jira-software-cloud