I have a board that combines tickets from 4 different projects. For 1 of those 4 projects, in-progress tickets show on the sprint board, but "backlog"-status tickets don't show in the backlog.
I've double-checked the filter query and the settings for the project, but everything is the same as it is for the other 3 projects whose tickets work as expected. Is there a setting I'm missing?
If you create an Issue for this Project in the Backlog view, what happens? Does a pop-up mention if the issue is not visible?
Depending on the outcome, it'd be good to get some more information like the issue's filter, the Project types, the first Status of each Project in the Workflow, and your Board's column design.
Ste
Hello @Shelly Duggal
Welcome to the Atlassian community.
Are the source projects Company Managed or Team Managed projects?
Can you show us the Columns/Statuses configuration for the board? Are there any statuses in the Unmapped Statuses area?
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