Jira

Hi all, I'm trying to use simple Resolution screen when transition = DONE, and need to remove <Comment> field, not matter what field I tried to add to my screen final screen always comes with ...

• Question
• cloud
• jira
• jira-cloud

Hi,   I have two custom date fields i.e., Target start date and Target end date. Target end date should be future should to Target start date on all screens. How to achieve this? Pluggings: ...

• Question
• data-center
• jira
• jira-software-data-center

Hi,   We see a very weird behavior since last week, where after refreshing an access token and trying to create a new issue - we get 401 error: "Unauthorized; scope does not match" The strang...

• Question
• cloud
• jira
• jira-cloud

Hi, I have an automation that creates a confluence page from a software issue, and it's working really nicely. But, I just today noticed that when this automation runs, I, the Jira Admin, am the pa...

• Question
• cloud
• jira
• jira-cloud

I am currently using Jira Premium Cloud for a scrum project, where I've created six tasks, each aligned with a one-week sprint. All tasks are assigned to a single individual (myself) within one team....

• Question
• advanced-roadmaps
• cloud
• jira
• jira-cloud

I found this automation - https://www.atlassian.com/software/jira/automation-template-library#/rule/9918938 - and got it working for assignees. I thought I could change "Reporter" or "Assignee"...

• Question
• automation
• jira-core

I have a form that has a couple of rich text fields where a portal user can include hyperlinks to any URL they want to use. These links work if they are being clicked on in the Portal or Jira Servic...

• Question
• cloud
• jira
• jira-cloud

I am currently new with JIRA administration, I need help to change the Sprint board card to show the due date the same way the "Go to market sample" project is showing, where the date shows the calen...

• Question
• cloud
• jira
• jira-cloud

One of our forms, we have a date field for the user to have a task finished on. How can I make our Jira instance write an internal comment of our choosing on that specific date? I was poking around p...

• Question
• data-center
• date
• field
• jira
• jira-data-center
• +1 more tag...

Hey all! I'm the only user on my Jira account/boards, and it doesn't have me listed as the admin. I can't submit a support request, as I need admin permission to do that, and I can't quite figure out...

• Question
• cloud
• jira
• jira-cloud

We received an email notification last week that our credit card information was invalid. We updated it, but our account was deactivated nonetheless. We followed all the steps and submitted an L1 su...

• Question
• cloud
• jira
• jira-software-cloud

I'm trying to make some simple edits to a Workflow, which Jira Software can't do. So I exported the rule as a .jwb and used a text editor to make my desired edits. I followed the instructions to uplo...

• Question
• cloud
• jira
• jira-cloud

We are starting to use Atlas and would like to use these below fields in Jira  "Atlas project key" "Atlas project issue" When we add the fields to our issues they don't show I am assuming it...

• Question
• atlas
• cloud
• jira
• jira-cloud

...n a public ticket (JRACLOUD-81601).  Several customers have raised concerns in the comments on that ticket (as instructed), but no one from Atlassian is responding. I think it's been nearly 6 m...

• Question
• cloud
• jira
• jira-cloud

Hi there,   As of this morning, all tickets created in one of my managed projects will default to "Incomplete" resolution, but as it is a resolution, the tickets are technically "resolved". I'...

• Question
• cloud
• jira
• jira-cloud

Hello,  I am trying to create a query for tickets added to a an epic within a given timeframe. For example, a list of tickets added to an epic from one day to the next or week by week.  &...

• Question
• cloud
• jira
• jira-cloud

Hi, I need the steps execution evidence to automatically also become test execution evidence so when creating the report, those are exported as the test case execution evidence.   Need your h...

• Question
• jira
• unknown-hosting-type

Hi, I am looking for a solution that allows us to track invoices from Xero and then show them in Clockify. We are currently using Clockify as a tool to measure time on each job as well.

• Question
• cloud
• jira
• jira-cloud

I am trying to write a JQL code for a filter that will show what's due in a specific review for every upcoming Tuesday and a separate one for the upcoming Friday. Here are some examples of what works...

• Question
• cloud
• jira
• jira-cloud

Hello all, We are looking for an automation to move tickets to the Closed status after a specific number of days. Our tickets are manually moved to Resolved, Done, or Canceled statuses when the tech...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management
• jira-service-management-cloud

Hi   I need to know the jira query when the description field of a jira task has been updated

• Question
• cloud
• jira
• jira-cloud

Hello, I need to find a query or some way to identify the tickets that are close to expiring in terms of their ETA. That is, I have 5 tickets with an ETA for 5/3/24 and today is 4/3/24. I need to f...

• Question
• cloud
• jira
• jira-cloud

I have left my company, but would like to retain my account on the Community website. How can I change my email and reset my password? Thank you.

• Question
• cloud
• jira
• jira-cloud

import java.lang.Double import com.atlassian.jira.bc.issue.search.SearchService import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.jql.parser.JqlQueryParser import co...

• Question
• cloud
• jira
• jira-software-cloud

Working on auto updating of Target start and Target end of blocked issue if the Target end changes for the blocker. , My automation is not running. Help me for creating one

• Question
• jira
• unknown-hosting-type