Jira

Based on support issues we have logged, we have received some different workarounds to resolve our issue that would be beneficial to the community. Where is the best place to post this information s...

• Question
• cloud
• jira-cloud

It is possible in the workflows, to transition all subtasks if the parent is transitioned? Our primary use case is when an issue is put on hold - we want to transition the parent to be on hold withou...

• Question
• cloud
• jira-cloud

According to the documentation, I should be able to share a wiki or issue with a user or an email address. However, if I input an email address that doesn't resolve to a user, then the Share is not ...

• Question
• cloud
• jira-cloud

I have a JIRA instance running on the TomCat instance that is installed with JIRA. This instance is running on a server that I have full control over. It is a Windows 2008 machine with IIS7. All tr...

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• jira

During initial setup, pointing to my SQL Server, which is running on the same box as Jira. Get the error "User is not associated with a trusted SQL Server connection." Anyone have any ideas?

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• jira

Hi, I have setup a mailbox on our server so that people can create issues by emailing the support mailbox. The people do not need access to JIRA however I would like them to be notified when the is...

• Question
• jira

If I want to put a background image behind all of JIRA, what do I need to do? I know i can modify the look and feel for colors, etc, but how do i add background images or color?

• Question
• cloud
• jira

We just upgraded all of our Atlassian tools this past weekend and have run into a problem where users cannot log into JIRA. Previously we had the JIRA integration with Crowd, but we are seeing error...

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• crowd
• jira
• jira-administration

I have deleted few users from the system as they no longer are with us by reassigning any issues that are reported or assigned to them. While re-indexing, I see this error: /secure/admin/jira/Index...

• Question
• jira

After Upgrading to JIRA 5.1.4. The new 'mentions' feature in JIRA now shows up under tickets that have been embedded in our Confluence instance. OAuth trust has been established between the two, and ...

• Question
• confluence
• issue
• jira
• permission

Hello, I've been trying to configure this workflow, where I have these statuses: (1) Incoming -> (2) Backlog -> (3) To Do -> (4) In Progress -> (5) Done (1) and (2) are managed ...

• Question
• jira-software

Hi, these are our current versions of your products JIRA 3.13.5 #360 ent we need to upgrade to the latest versions JIRA 5.1.3 / 20 August 2012 here is the step-up plan for our upgrade ...

• Question
• jira
• upgrade

We attach a lot of log files (.txt) to our jira issues and when I click on them the browser (Chrome and Firefox) only wants to download the file. I distinctly remember in older versions of Jira or ...

• Question
• jira

We currently host an OnDemand instance of Jira. We are trying to enable that instance with Google Apps, but we don't know the impact on existing users. Will it merge based on email address? If we ...

• Question
• cloud
• integration
• jira

I'm not sure if this is a setting I need to change in the workflow or if it's a simple permission setting. Any help is appreciated.

• Question
• jira

Hi there, can anybody tell me what field is used to store the information whether an issue is part of a sprint (created with the rapid board)? I would like to write a JQL filter the lists all iss...

• Question
• board
• field

Hello - One of our clients uses their own ticketing system via which they send requests to us. I'd like to know if there is a way to have those tickets get plugged into our jira ticketing system au...

• Question
• jira
• sync

Hello, it is planned to match an order process workflow with jira. while creating an issue the user is forced to select the order group in a cascading select field. Depending of the made select...

• Question
• condition
• jira
• notification
• post-function

My company will be phasing out of Teamtrack soon and moving ahead with JIRA. However after research it seems that there is no eloquent way to transfer all of our data from Teamtrack to JIRA. I've s...

• Question
• jira

https://savvisdirect.atlassian.net / SAVD-1140 / attempt to re-assign to ( rreinwart ) and can see his name come up, when select the check to confirm I get a pop-up that the user does not exist. Thi...

• Question
• assign
• jira

I have a filter, 'Q customer.support', that includes the custom field 'Contact Email Address' in the selected fields. When I render this filter this column does not appear. Could this be related to...

• Question
• cloud
• jira

It seems that JIRA is taking the projects rather randomly, if there is more than one defined. Is there a way to define a project as the default project on issue creation? I also wonder, if ther...

• Question
• jira

Hi All , I need to redirect to the version eg: http://localhost:8080/browse/TST/fixforversion/10003 after the version(10003) is created. Jira version is 5.1.3 I am trying to do this using the e...

• Question
• ajs
• javascript
• jira
• listener
• version

In OnDemand Version of Jira: How can a user reduce "logged work" if the user entered to much time (by accident)? As fas as I see the Default Permission Scheme allows already: "Delete Own Wo...

• Question
• cloud
• jira-cloud

Hello! I try to setup Jira to use HTTPS... via this documentation https://confluence.atlassian.com/display/JIRA/Running+JIRA+over+SSL+or+HTTPS ... but when i run " config.sh" there i have just 5 o...

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• jira