Are there constraints around archiving – e.g. do we have to close all tickets?

• Question
• cloud

Is it possible to have a report/list of all of the custom fields we’ve created and the projects that they belong to?

• Question
• cloud
• jira

I have a group of users that want to make a lot of custom fields within their JIRA project. I started to make some changes they requested and got a banner atop of the project recommending that I re-...

• Question
• custom-field
• index
• jira

When I want to edit the start date and end date of a version I'm not able to do it. I don't know what happen if is the version or I didn't configured ok? I'm evaluating this product (using the trial ...

• Question
• cloud
• jira-software-cloud

How do we add/remove "fields" in JIRA and what can we bind them to? Projects, categories, components, etc.

• Question
• jira-administration

If moving tickets to a new project, what are constraints around using the same fields or adding new fields – will we have to modify every ticket or can we bulk update?

• Question
• cloud
• jira-cloud

In the Agile view you can pop the popup and select different screens, like Planning Board, Rapid Board and such? I can not access the Agile popup for some reason (Filed support ticket with Atla...

• Question
• jira
• jira-software

I'm trying to create a new sprint today, but the new UI (Without the sprint marker) is starting on Sprint 1, although I've already completed Sprint 1 to Sprint 3. So my new sprint should be the 4th. ...

• Question
• cloud
• jira-software-cloud

As a reporter of a specific issue, I receive notifications for every update in the issue, although I am not watching the issue (it does give me the ability to start watching it). Is there any way ...

• Question
• email
• issue
• jira
• notification

The current rapid boards show a much smaller amount of information than the original classic boards when displaying cards, and the requirement for users to click on each card to be able to see the de...

• Question
• jira-software

On the bottom of my JIRA instance, I have the following displayed: "Bug tracking and project tracking for software development powered by Atlassian JIRA (v5.1.1#772-sha1:unknown) Report a problem"...

• Question
• jira

Hello, after evaluating JIRA OnDemand for a month we decided to buy it but move it to a local server. I exported the data using the backup manager https://sitename.atlassian.net/plugins/servlet/on...

• Question
• cloud
• jira
• migration
• server

I'm trying to configure an LDAP user directory. When doing the "Test Remote Directory Connection", I'm getting Test retrieve user : Failed User <my_user> does not exist The thing is ...

• Question
• jira
• jira-administration
• ldap

We have been playing around with our jira ondemand account and would need to restore it back to it's original state before implementing it with our customers. (not everything is working at the mome...

• Question
• cloud
• jira-cloud

Hi, Related to my previous question about emailing BI reports from JIRA I was wondering if anyone has integrated JIRA 4.4.4 with any BI solutions using Microsoft Reporting Services 2008 and if ther...

• Question
• jira
• report

hello there my situation: I want to trigger a transition from status "In progress" to "Error" and this transition would open a screen, where i could enter some changes and the transition would crea...

• Question
• sub-task

Hi, I'm having similar issues to other users, where I'm getting a synchronisation error when updating Jira tasks that are connected to Zendesk. From looking at the plugin version history, it appe...

• Question
• cloud
• jira-cloud

Hi, I created a Issue type Story and I can't see it in the backlog. All the filters are ok. Is there anything that I have to specifiy in the issue itself? Thanks!

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

hi there please can you help me? I have an issue, with filled columns like Affects Version/s:, Component/s:, Environment and i want to create a subtask, which would have the same values as parent...

• Question
• jira
• sub-task

There are two ways to setup partial Directory authentication in Jira but the differences between them are not quite well documented. Which are they? LDAP with local groups Internal with LDAP au...

• Question
• directory
• jira
• ldap
• openldap

Is it possible to distinguish which issue navigator columns need to be show per project? Depending on the nature of a project, it sometimes very usefull to view different columns. It would be very ...

• Question
• cloud
• jira-cloud

I use JIRA 4.4.5 and GreenHopper 5.8.7. I just wanted to start using Rapid Bord. I was able to create a board, but when I clicked 'Use' I got the following error: An exception occurred Please tr...

• Question
• jira-software

Dear Atlassian Support Team, I have an issue configuring Jira with Apache 2.2. What I want to do is to put Apache in front of Jira and let Apache manage the SSL certificate. The issue I have is ...

• Question
• apache
• forms
• https

Can you please suggest? Thanks, Rumi

• Question
• fisheye-crucible
• jira

Is it possible to include a specific group only if an issue has a specific priority? We want to send an E-Mail notification to every developer if an issue is deemed critical. [Edit: I meant ...

• Question
• jira