Community resources
Community resources
Community resources
Jira
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Hello... Currently we are using Standard plan of Jira. Our Jira account is suspended. We want to Downgrade it to free plan as now we have less than 10 users. so How can we downgrade it to free plan?...
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Hi All, I am trying to find out if there is a way to change the status for a story/Task/bug when it is assigned to a particular sprint/current Sprint. Basically, when I create a JIRA ticket, the init...
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Hi Atlassian team, I have a "Last comment" field set in issue filter column. This provides right results of comments and their authors and dates. The same filter used in dashboard: "Filter result" ...
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Hi, I need to export data as word file but with the option to exclude some information which I don't need. So that just selected fields are exported? Is this possible? Thank...
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Good morning all, hope you're keeping well. I'm hoping to go through sprints retrospectively, and get an view of issues assigned and completed by individual. I can't see a way to do this at the minu...
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We struggle to track authorisations for chemotherapy patients to book them timely. Would Jira be a program able to assist with this?
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Jira says that i have 7 open issues when all issues are done Can anyone help me? thank you
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I need to create the form that allow to inform particular city about the case. E.g. coordinator from city X wants to inform city Y that something happen. Each city has got their own board. Is it any ...
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Hi everyone, I am starting with new Agile Project Team in our Trust and want to add a Clinical review status as an option on our stories. Has anyone already done this and if so can you advise?
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I used to work with Windows before, where you could just create an issue (after inputting its details in the modal view) using ALT + S. What's the respective shortcut for Mac? Ctrl + ⌥ + S does n...
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Hi guys, I've been racking my brain trying to figure out how to set up a wide variety of automation rules to keep epics and their children in line. I have the following scenario which I...
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I m trying to create an issue from a subtask, however the button "Create Issue link" is not displayed. In the case of the Task (father), yes it appears.
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Hi, I have a Jira automation in which I create a variable that calculates the time difference between 'issue.created' and 'issue.resolutiondate' to provide me with the "Time to Resolution" in h...
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I created an automation rule to assign any ticket to default user who is not the project lead but it did not work. (When issue created Then edit issue fields .Assignee) Can you please tell ...
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Hi, I am working on JIRA Bug Analysis. I am accessing JIRA using REST V2 APIs using JQL like issueType=Bug AND Status in (Done, Completed) AND project in(x, y, z). I am getting resul...
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Hello, We have been informed that there is currently now solution in the Cloud for a shared calendar between our company and our customers. This was possible before we migrated to the cloud,...
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Hi, thanks for your support. Can we create a user and set a password by our own in Jira cloud? Thanks
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Hello everyone, I created a project 3 months ago to streamline our customer request management. The aim is to receive tickets for different subjects and to be able to allocate them to my team (...
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Hey Atlassian Community, this is my first post while im reaching out for your help. I've set up an automation for our JSM to create a duplicate ticket in another project, assign it, and move i...
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Hi, I've got a workflow transition set up that when a user moves an issue to IN PROGRESS it will automatically put that user as the assignee. I've also got an automation set up that when a user ass...
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Want to delete in bulk but test case in cycles so not able to delete throw a error.
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We want to disable 2FA for the user request u to guide us on priority
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Hi, I have 2 projects: project A and project B. I also have 2 boards related to the projects : Board 1 and board 2. Board 1 contains ONLY project A tickets. Board 2 contains project...
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Hello All, Im trying to build an automation that starts when an issue is changing its status to finished. The automation should check if a linked issue is part of a specific key and change it to ano...
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how can i send email notification to each watchers with automation? during this time I tried use {{issue.watchers.emailAddress}} and email send to all watchers in issue
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