We used SLA fields (Time to first response, Time to resolution, etc.) form Service Desk add-on to measure agreed KPIs in version 6.3. It looks that features of JIRA Agile and JIRA Service ...
Do we need to have confluence to run user macros in JIRA? JIRA Version - 4.2.4-b591 SQL Server - 2005
This question is in reference to Atlassian Documentation: How do Story Points get burnt down and reflected on the Burndown Chart We're tracking the transition of code changes from Dev to Prod with t...
This question is in reference to Atlassian Documentation: Advanced workflow configuration Why can't I see the Triggers tab on the transition? I don't see anything that mentions how to enable Trigger...
I need the ability to know how long a user has been logged in. Does it make sense to find the report in JIRA? If it is available, then where do I look. If it is not available, then does it make more ...
I am having a problem getting JIRA to use the correct URL from the development panel. When I add the application link I correctly configure the base url to <servername>.<...
All, JIRA version is JIRA 4.2.4-b591- and database is SQL server 2005 We want to find users who had logged into JIRA There are tables in SQL server database (propertystring) where ...
How do I set up Service Desk to allow users to see all tickets from the portal? So from here > https://maidsafe.atlassian.net/servicedesk/customer/user/requests?reporter=all&portalId=1&pa...
I would like to quickly and easily see some summary statistics about my projects. For example, I'm interested in seeing the number of new issues submitted & resolved in the past 60 days for each ...
I currently have an Issue Collector setup and when used it inserts a label "collector-8f47a897" (which I assume is used to track metrics) is there any way to disable that so my tickets do not get tha...
License view 500 (314 currently active) SQL BD query 179 Users access group enter enter in JIRA = 362 of them unactive = 48
Installator said "error parsing cattalog" Download JIRA4.4.5.exe Transfer File to Windows 2008 Server from RDP (ctrl-c ctrl-v) Run file as Administrator Installator correct find insta...
Hi everyone I have some general questions about the whole process of upgrading JIRA to 7.0. We started using JIRA last year and we currently have version 6.4.11. Since we've started working wit...
Hi, Just started evaluating JIRA Portfolio. Cannot import existing issues (which are already available under some of my projects) because of "No projects available" . Maybe I am missing some setting...
Hello Guys. Need upgrade corporate JIRA from 3.13.4 to 6.4 or latest? Offer your options, please
This question is in reference to Atlassian Documentation: Customize your service desk channels Ask your question here...
I have an agile project that has been created with the standard 'JIRA Software' process and stories and bugs have already been assigned to the project. I added an active sprint so that these iss...
Hi, I need a JQL search in JIRA which finds issues created during nighttime. Can someone tell me if it is possible? something like "created after 1:00AM and created before 7:00AM and c...
Good morning, sorry for the question, but I haven't understood one thing. We are currently on JIRA 6.4 and we are evaluating to add JIRA Agile add-ons, but on the marketplace I can't see...
How to define composite key in active objects entity.
I changed some worklogs fora team member as PM (for example move the ticket from one project to another), but this has no effect to the timesheet of the plugin Work Time Calendar. Also I changed a w...
Hi Supports, I would like to change default send user "to:" in email. Please check and advise if the “To:” by default can be send to some other email other that Admin.  ...
An error occurred Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues. Details Exception: Could not complete the operation due to error ...
is ScriptRunner for JIRA is the only way to run Groovy scripts for JIRA ?
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