This question is in reference to Atlassian Documentation: Integrating with other tools Whats the steps/procedure to integrate HP ALM to JIRA.
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We are trying to use both JSD to allow internal customers to create tickets without having to manually login first, as well as using AD to authenticate users. Here is the use case: Using JSD...
I'm trying to hide certain request types from the customer service portal, but can't find the option to do so. From this document: https://confluence.atlassian.com/servicedeskcloud/best-practice...
Hi I just wanted to know if we could display custom fields values as Lozenges, similar to the "Status" Field in JIRA. We like the portrayal of the filed hence would like to implement the same on cu...
I am investigating the api for JIRA and Confluence. Is it possible to use the rest apis for jira and confluence without creating an addon? For example: We would like to ...
I want do report for proyect name "Requerimientos" and filter conditions the reporter not in member of two o three groups, but is not working antil momet .- Could you help me?
Hi all, I know that according to the documentation https://confluence.atlassian.com/jirakb/changing-custom-field-types-in-jira-158357.html that it says that all mutli-select values must h...
For example ________________________________________________________________________________ &n...
Hi, whenever a user updates a ticket, it seconds a notification that contains all the original attachments attached in the case. Such as someone making a comment, it'll send a notification that someo...
Hello Cool People, Is there a way in JIRA to filter issues in multiple project where the parent issue is resolve and there are unresolved subtask? Thanks!
This question is in reference to Atlassian Documentation: Receiving requests by email Our JIRA service desk project has not had tickets generated from email requests since Friday September 09. I ca...
I wish I could drag and drop sub-tasks from one story to another on scrum board. Moving sub-tasks between parent stories is so time-consuming.
This question is in reference to Atlassian Documentation: Adding an Issue to a Version Ask your question here...
I would like to populate the due date from emails with the subject "Zoom Meeting Request for 09/14/2016, 8:00 - 9:00" all i need is the date. JIRA v6.3.7 with JETI plugin.
This question is in reference to Atlassian Documentation: Languages How can I use Portuguese (Brazil) language instead of Portuguese (Portugal), in JIRA Software Cloud?
Hello, I have a JIRA instance and like user directory I use LDAP server. Every things work fine (new user is logged in and classified in to the right group (jira-core-user)). But after he...
This question is in reference to Atlassian Documentation: Finding Your Support Entitlement Number I did not see the 'Original Estimate field on task in Kanban board. How can i enable it
One of my users created a rapid view kanban board for a project. Now, whenever somebody opens the browse project link (ie /browse/PROJECT_KEY) it always takes you to the kanban board. How, as an admi...
This question is in reference to Atlassian Documentation: Configuring the customer portal We need a way to make our customer portal unique for each company in our customer list. We group the ...
When I create or edit an issue in JIRA the 'Time Tracking' does not appear. I have full admin access, using JIRA 7.0.9. Time Tracking in 'Issue Features' is turned on. The Screen is configure...
Hello, I have created custom field called " severity" and set up 4 options which are " low, medium, high, critical". However it shows " none , medium, high, critical" on the create issue ...
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