Better questions is - where 'any user' is granted permission, how do deny access to this new role (group)?
The help says go to your board and choose configure, but from this board there is no "configure". There is no three dots, nor cog for settings. And this board although it says board at the...
Some of our industry segment projects utilize Time Display in dd hh mm. Others prefer only hours. Can time display format be configured at the Project level instead of global?
...ustomersbyaddress", query: true, formatResponse: "general" ], css: "max-width: 500px; width: 500px", ]); The REST endpoint in both cases returns a list of customer records where t...
I was getting errors here before so this is a test question to see if I will still get an error. I expect that it will actually post as a question but I won't get a link to it. Let's find out... &nb...
If it's possible to get the list of actual users assigned to a project? User ID / username / email. Any type of a user identificator.
I would like to create a standard Customer request for all of my JIRA Service Desk projects
Why is the latest JIRA Health Check plugin warning about the Thread Limit setting at 4096 and recommends setting it at 4,096? This is like the "keyboard error, press any key to continue" type of...
I would like to be able to display a username with a date field. Fore example, I would like to display the date an issue was updated along with the user who updated it. Created: Username 02/21/17 1:...
Workflow: User creates Task type: Peer Review Task Picks a "Peer Review Group" from Single Group Picker on issue form User clicks "Send Peer Review Requests" Post-Function: subtasks are cr...
...hangelog=[GenericEntity:ChangeGroup][issue,12846][author,helpdesk][created,2017-03-03 15:58:05.718][id,26851],eventTypeId=6,sendMail=true,params={args={FIELD_FUNCTION_ID=d...
Hi, I have some template projects that I use to quickly set up new projects. It would be nice to be able to create a new project with the option "Create with shared configuration" and get all the aut...
Hi, I'm using JIRA (v.6.3.12) on site, have been using it for quite a long time. Today, we found a problem. We use a SCRUM board We create a subtask, assign it to a developer Developer sta...
The JIRA icon in the upper left corner of the JIRA v7.2.4 test instance links to our production instance. I have not been able to locate the configuration file for this icon to change the link....
I need to put the two-dimensional filter statistics gadget but this option does not appear so I can select it in JIRA 6.4
We have different types of users. Some of them are external. We need that users can see just the projects where they have to work. Please, I need help. Thank you so much. Veruska
Since update to JIRA 7.2 i can´t change the username anymore. Only options to edit are the emailadress and the full name. Any proposals, how to enable this option again?
I have a board that shows me all issues that belong to a particular epic, however subtasks don't appear. I need the subtasks to appear as well.
Hi all, I migrated my manual test scenarios from Zephyr to Xray. On these migrated Tests, the link between the Test item and the TestExecution item does not seem to work properly. Here are th...
I have transition screens 1 to 5, for managing the transitions from one status to another, in sequence. On transition screen 1 I enter a date in a custom field (date picker). On transition screens ...
Hello. I have created a new project - JIRA Service Desk and it's restricted. I have certain groups as customers and agents. Well, how do I put a group that can be reacheble in a field (e-mail, user p...
boss need to show each issue reopen times.how to do it?
Hello, May someone please help me. We upgraded JSD 3.2.7 to 3.3.2. I getting problem with my service desk project my user is already Administrator and serivce desk agent on the servicedesk project s...
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