Running jira service desk 3.3. Is it possible to Remove the field on portal screen to share request?
Hey Guys! Im trying without success to create a workflow for issues only for time tracking, the idea is that a user creates an issue that automatically closes when created and asks for summary and "l...
Hi there, I migrated some issues with their epics from a one project to another and almost everythig was put where it should be, except for one epic that still shows in my curren...
I have created a JIRA Dashboard and have set to share with Everyone. But, my colleagues cannot see this Dashboard. What are some reasons that they are not able to see?
I am looking at the Version Report and it is showing a list of stories that were completed in each sprint. Sprint 3 70 209 210 ...etc... However, issues 209 and 70 were closed during Sprint 2 n...
I've created a couple of new noticiation schemes and associated them with a project of mine. None of them work (send notifications). It appears like the default notification scheme is the only one th...
After any update (title, icon) of the issue type name, changes are not visible in CREATE issue screen (Issue type field). Any ideas what's the problem? Thanks, Ewa
When I click to edit my card info the page is blank. Does anyone know how to remedy this issue.
Hi all, I am creating a blueprint for Confluence so everytime it is used this blueprint should generate a set of Jira issues in the related project. Do you know if there is a way to do it? ...
Hello, Anyone else having issues with article images not showing up in JSD knowledge base search results? I've read some reports, but they are from 2015...
Hi everyone, I am wondering if there is a way to automatically log work once the issue reaches a certain status or performs a certain transition. I have a Vacation Start Date and Vacation End Date ...
We are interested in using Service Desk to manage our IT services. However, we would like the user who logs an issue via the portal to be able to have their location associated with their account. So...
Over the weekend of 5/19-5/21 we had two users whose Full Name was changed to their user name and now cannot be switched back. Not sure why this only happened to two people but we are not able ...
to have a situation that when I move a task from "in progress" column to "done", alert could appears with drop-down list of attributes which I can choose (e.g. resolved, etc)
Hi, I am trying to add a comment while changing issue status by rest api. curl -D- -u admin:admin -X POST --data @/Users/ziyan/Desktop/test.json -H "Content-Type: application/json" https://my...
hello i wanted to see a list of issues where the status was changed in the last 24 hours and see the previous status and new status in the jira issues query page as 2 seperate columns. is that p...
Hi, I have a script that create two substaks and I'm trying to set a label on my "subtask1". Before I have a different script that was setting the label, even with permission "Edit Issue" denied fo...
We have JIRA Core - Server. I need to move sub-tasks from 1 project to another. I export the sub-tasks via CSV, made the adjustments to Parent ID and Issue ID, and used the CSV impor...
project = "XYZ" and status changed to 'Estimating' before startOfDay(-7) and originalEstimate is empty Will the results for this include only working days or even weekend days? I ...
Currently the CFD Y axis is in Issues which is not very granular. I'd like to Measure Cycle Time in Story Points or hours
I am using JIRA REST API in our project . but while downloading if file name have special charector its fail to authenticate below is the url https://datacommunique.atlassian.net/secure/attach...
Hello when writing a custom setGalaxy method like below 1 import com.atlassian.jira.issue.ModifiedValue 2 import com.atlassian.jira.issue.util.DefaultIssueChangeHolder 3 import com.atlass...
Hello, I am new to the Jira Schema, but I'm trying to join a few tables and can't figure out which ID relates to others in the tables.. I attempted to review this: https://developer.atlassian.com/j...
I am starting to use LFS to track *.dat files in my repository. Unfortunately, there has been several *.dat files already tracked by Git in my whole history. I searched online and saw that I would ne...
com.atlassian.jira.util.dbc.Assertions$NullArgumentException: ProjectRole should not be null! In my plug-in, I wrote code that will extract roles from Jira for that I created 4 roles in Jira b...
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