I created filters to just capture up to end of last month's data with the parameter: created < "2017/08/01" However when I run the reports in the dashboard, it still included the data in Augus...

• jira
• jira-service-desk

Hi,  I added Time to First Response gadget and run the filter but it is not working. What is the sample query i need to start with ? Im getting there is no match is found when im running m...

• jira

I want to bulk change parent issue for multiple issues.  step 1, I search out all subtasks for one parent issue. step 2, Click "bulk change" step 3, select "edit issues" steps 4, "change par...

• jira

Currently, when we are done with an Epic issue, we want to mark both the Issue itself and the instance in our backlog as "Done". I'm in charge of automating this, where marking the Issue page as "Don...

• jira
• python

I have created a custom field - a multi-line text input.  I have set the renderer to be Wiki-style, and added default content with wiki markup: {color:gray} Account (email)) ---- {color} ...

• jira-software

Nos aparece este mensaje al ver la carga de trabajo, y tambien en los reportes... a que se debe, se tiene que haber eliminado algun campo, ¿Como podemos saber cual es el campo???   Saludos &n...

• jira

We are looking for an independent consultant or smaller consulting group to help us reimplement Jira. We are in upstate New York by Albany. We are not interested in a long distance, remote relationsh...

• jira-software

My setup: I have a single JIRA project. In Portfolio, I create 3 separate Teams - one for Front End, one for Back End, and one for Design. In each of those teams I added the relevant resources. I ga...

• advanced-roadmaps
• jira

When I view an issue there is an approver under people, how do I assign an approver?

• jira-software

Hi Support team, I have couple questions related to deployment and haven't been able to search for a satisfying answer. Hopefully you guys can help clarify   1. Right now in our dev environmen...

• confluence
• jira
• jira-service-desk

hello! after a backup restore, some users name have been in blank. how I can fix this    

• jira

Before Service desk was installed it seemed to me that I was able to go in and create an incoming Email handle where I could choose create comments from email.  After that it gave me another pag...

• jira

Hi, I just set up a brandnew Bitbucket server and a Jira software instance on the same machine, and successfuyll linked them using the wizard. The link shows up as "established" in the respective co...

• bitbucket-server
• import
• jira-software

I am trying to use JQL and filter unassigned issues fors the assignee

• jira-software

I want to make a group of users that can perform bulk moves to issues

• jira

Hello, I recently had an issue change who it was assigned to.  The history log within the issue shows the user changed the issue to themselves.  The user vehemetly declares that they did n...

• jira-software

While I am the super admin (I am the one who bought the JIRA instance) and can see the bulk edit operations, my team members are not able to get the bulk edit oprations on JIRA item listing page...

• administration
• jira
• jira-administration

Our current setup which is causing us some headaches as it's not as clean. Epics Stories Sub-Tasks For this example, let's just talk about Stories and Sub-Tasks.  We assign story points to...

• jira
• jira-cloud
• jira-software

I would like to export to a n excel spreadsheet all project titles with assignee with start and end date and any notes.

• jira-software

Afternoon.  All of a sudden, the reporting graphs for my team's Service Desk plugin are displaying strangely. We've lost all individually-coloured lines: they now all show up as blue, with only...

• colour
• graph
• jira
• jira-service-desk
• zephyr

We have successfuly "linked" Jira Software with our Cloud Bitbucket Cloud via DVCS. The integration itself works as we can see the commits on "development panel on issues". We followe...

• bitbucket
• bitbucket-cloud
• jira
• jira-cloud

Hi guys! I want to hide backlogs from Kanban. But if I remove it from a column, it dissapears from the "Backlog" area.   Any ideas?   Thanks!

• backlog
• jira

Could someone let me know how do I migrate from Pivotal Tracker to Jira. I need all projects and stories, bugs from Pivotal Tracker to Jira Agile software. What is the best way to do??

• jira
• pivotal-tracker

I currently have my board configured to sort by stories. However I want to create a quick filter that shows just two simple things: Story and Assignee. I want to do this in a way that the Scrum Maste...

• jira

jira --server <URL>  -a runFromCsv --file 802805-newCR.csv --common "--project XYZ" --continue Verified that the custom fields are visible in the current screen and It is okay to imp...

• cli
• jira