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ダッシュボードでプロジェクトチケットの親別/ステータス別の件数集計を表示させるにはどのような手順で作成すればいいですか。 参考になりそうなページもあったら教えてください。
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Hi There, Every time I create a new Service Desk Project it's Customers list is populated automatically lucky only with internal users, how can I avoid this to happen as well as remove this cus...
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Hi, is it possible to build and use some templates, for the answers, which the agent sends to the client? Thanks for help. Cheers, Daniel
231 views 0 0 Deleted user October 4, 2017 -
When I try to run the Bitbucket launcher I get following error: Exception in thread "main" BindHttpException[Failed to bind to [7992]]; nested: ChannelException[Failed to bind to: /0:0:0:0:0...
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Hi, I have an situation like this where customer is interested in the incident ticket that they created. We have a service desk to support customer need. When the service deck reach to certain stag...
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Every new Business Project is created with the same 2 shortcuts - 'Business Project Basics' and ' Project Management with JIRA'. How can I delete, or edit or append shortcuts from the TEMPLA...
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Hi @Bree Davies, we have been using so far in Jira a custom filed called Teamlet to capture the team name while having no way to manage the team members associated to any team. Now that we are ...
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Particularly interested in the priority field, which currently just shows an icon.
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I want to create a single list by using AbstractMultiCFType. By extending this class all unimplemented methods created but I want to create by using ComponentAccessor. So how to use AbstractMult...
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I read in the Atlassian documentation about a feature for the Service Desk to have a select list (multiple choice) for a list of approvers. Is there anything like this for JIRA software project...
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I recently migrated a Jira server from on-premise to the Cloud system. I noticed that some users who are inactive in the on-premise version are not inactive in the Cloud system, while other use...
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Hi I created a plugin to customize some of the existing Jira reports and it is working. However now i would like to customize some of the Agile section, like the Burndown, Sprint, Velocity, etc. rep...
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Hi, I have installed the H2 DB . I want to move the DB from H2 to SQL Server 2012. I have given DB name, host name, port number and db credentials in JIRA configuration Tool,...
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My marketing team uses epics to track our weekly promotions. Sometimes a promotion for the wrong week gets pulled into the incorrect epic. Is there a way to restrict an issue being associ...
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I need to email a specific privacy team in my organization whenever a JIRA issue comes through that has privacy concerns. There is a custom field, "Needs Privacy Review", for each issue that...
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Hello, I'm looking to create a single page view (report or dashboard) that will provide the executive team with an overview status of all active projects. It should have at the very least the follo...
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In the Issue Detail View board configuration screen, Watchers does not seem to be an available field add option within any of the feature sections (Field name, Date fields, People, Links). Is it some...
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We have a "done" column for closed statuses we would like to move off the board for archiving purposes, but we still want to be able to search for those issues if we need to. How can we archive issue...
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Wondering if there is a gadget that will display\sort results by Security Level. We currently use v7.2.6. ...Kelly
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I tried to use ProjectRole to display the users via logging in the console. Unfortunately, nothing appears. What am I doing wrong? public Map createVelocityParams (BrowseContext c...
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Hi there I can do the Log Work the activity of the individual board (see the attachment) to keep track the time and what's going on BUT after entering that I can't see how to see this cumulative Log...
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EPIC link inside the ‘story’ or ‘feature’ is a drop down. This drop down has the EPICs that are part of the project. Similarly, I would like to have the ‘Feature Link’ inside the story to appear as a...
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=== Directories configured === Directory ID: 1 Name: JIRA Internal Directory Active: true Type: INTERNAL Created date: Thu Feb 28 11:57:51 CST 2013 Updated date: Thu Feb 28 11:57:51 C...
6,357 views 3 0 Deleted user October 4, 2017 -
Test basic connection : Succeeded Test retrieve user : Succeeded Test user rename is configured and tracked : Succeeded Test get user's memberships : Failed Test retrieve group : Not performed T...
9,602 views 4 0 Deleted user October 4, 2017 -
I was wondering if there is a way to get the epic title to show next to a story that has a sub-task under it. Currently if you have a story item that has no sub-task you will see the colored e...
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