I'm currently using JIRA in the cloud and this is the use case I'm trying to implement: Project A contains two issue types (issue type A and issue type B) with different workflows. When a JIRA ...
Hi I just bought Jira Software (server) but, it's the Cloud version that I was looking for. My goal is to work with my collegue that is in charge of accepting the tasks that I enter and assig...
There are mixed and confusing information online on what is the proper way to install JIRA Service Desk to an existent JIRA Server. Some documentation say to install it as a separate instance others...
Structure is: Epic -> user stories -> tasks or bugs How can I list all tasks / bugs that belong to 2 or more epics.
I am currently working with a few Jira helpdesk projects. One is our IT (Which is what the rest of the company uses to collect issues from both our customers and our staff.) The next few proj...
To create a forum for public customer interaction and members of the company, similar to https://community.atlassian.com/ - searching different topics, anonymously viewing and log-in option etc....
Hello, I was trying to get all issues through jira python API. The total number of issues is 330. I changed the max Results to get all issues but it only return 100 (number of issues per page). Kno...
We have two workflows. Workflow A is for issuetypes Epic, Story and Bug that requires everyone in the chain to handle the issue. Workflow A goes through the following statuses Open Prepare In...
I have Jira and Confluence as 2 standalone applications (server versions). But I plan to link them now and later, maybe move both to a cloud platform (where they will both be linked anyway). Will the...
Hi, I have a big checkbox field (multi-select) and i wanted to know if it's possible to put the values of the field on two columns. The field on the screen: What i want it the same thing but w...
In the configuration tab i have selected estimation and then tried to locate Story points in Estimation Statistic but it doesn't show up in there. Can you please advise how i can add this. &nb...
In the configuration tab i have selected estimation and then tried to locate Story points in Estimation Statistic but it doesn't show up in there. Can you please advise how i can add this. &nb...
Hi, We're currently going through testing of a new project and have come across an odd issue. Some new test email queries are being assigned the same ticket ID as older, now closed, ...
Hi! We need create JIRA projects via API, but we don't want create new schemes to each project created, we want create project using existing schemes. We need to do via API the same happens wh...
Hi all I use a pie chart gadget for my defects in the dashboard (by priority). The colours cannot be changed what is okay, but it should not show the critical in green. Rather it should show critic...
Hello! I creat a new fields, type optional list. I can add manual the elements to the list, but I have 2000 elements!!! Can I add fast this 2000 elements? (plugin? pgadmin?...) Thx, Armin
Hello! We're going to change domain for standalone Jira, Confluence and BitBucket. According to the documentation, we'll need to change only Base URL (from https://example.com to https://example.net...
Hi everyone! We have the following atlassian tools in prod using: Confluence Version 4.3.7 Application Server Apache Tomcat/6.0.32 Database name &n...
Hi all, I am trying to resolve an issue via the REST API but I keep getting the following error: Could not find valid 'id' or 'name' in resolution object. I have used the API to fetch all valid re...
I have the same problem many others have reported: I need to keep the Kanban Done column from getting swamped over time, but using a date filter on the board query ruins the reports. This...
I, the admin, can see the board just fine. Majority of people get, "This board can not be viewed because it does not exist or you do not have permissions..." Each person I've checked with have full a...
Our Jira is no longer accessible, it shows us the following message: JIRA access problem There is a problem with your JIRA access. DescriptionTimeLevelException Unexpected exception du...
I'm using an existing project as a template for creating multiple (30+ per year) projects that are based on it (for issue type, workflow, screen etc scheme reuse). When you create a project based on ...
We want to create a condition were a specific user can create a specific issue type. We know we have to create a validator in the workflow, but we don't know how shall we construct the script validat...
Hello to everyone, We are currently having an issue with our Jira installation. We are experiencing several hours delay of email delivery. In our configuration, the Mail Queue Service has Advanced I...
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