Hello, we are a company that wants to cancel the subscription (payment) for this user and pay instead for another user that we have. We do not have admin access to this user. How do we do it?...
Good afternoon. I have a project in Jira software in which scheduled issue tasks are created. In these tasks, there is already a "Server" field filled with objects from insight. I need that after th...
Downloaded the Application Tunnel jar file from Atlassian Marketplace . How to install the same? We do not see any install or upload options in the Manage Apps module.
We develop products than later are used as a base and customized for specific clients, We would like to know in every moment what is the product version used as base for the customized version, I've ...
Hello, One of our users reported not to be able to edit the fields on a transition screen. It's not a condition, because he can see the transition / open the screen. Another user with the same ...
Hi Dear Colelagues, We have an issue, when cloning issue to another instance via the Element Copy and Sync plugin. It shows us "You must specify summary of the issue" error, but we have summary set...
I think I'm experiencing a bug whereby one of my colleagues can't edit our Jira Discovery ideas even though I've granted her access to do so. I've made her a 'user (creator)' in the discovery product...
Hi there, we currently have 135 users in our Jira system, but we are interesting in the add on for Salesforce, but this will only be needed by 10-15 user maximum. Is this possible to do as we d...
I would like to create an automation that triggers on schedule, filters with JQL relevant Epics or Stories (Simple query on a specific field) and per each, it calculates: For Epic IF Completion pe...
Hi there, I am struggling with following issue: I have two projects - let's call them SCRUM and DEPLOYMENT. Issues (stories/bugs/tasks/) I am cloning and moving from SCRUM project to DEPLOYMEN...
Dear all, I'd like to add new fields everytime a status movesfrom one status to another one. Thank you.
Currently im only able to import one JIRA business project into another software project, but what do i need to do to be able to import it into another JIRA business project?
Hi there, We're on JS DC 9.12.12. There are old Teams in the Managed Shared Teams section of ARM. I would like to clear these out so they are no longer an option to select in the Team custom field d...
We have added a new employee to our Jira and Confluence projects. We are experiencing the following issues: The new employee can see themselves on the Jira board, but other team mem...
Hi Community, I am facing an issue when trying to add a comment via the Jira Cloud REST API using the ADF (Atlassian Document Format). Despite following the correct ADF format and attempting both ...
In Jira, what is the most common dependency link relation to use for connecting defects to a parent user story?
In Jira, when linking bugs to a QA story, what is the most appropriate dependency link relation to use for connecting the bugs to the parent user story?
I want to change my email, but verification on the new email is not coming through. I checked my inbox or spam, but nothing. I've tried many times but still no verification appears in the email...
can i clone folder on cycle to another project?
I want a field value should be mandatory at resolving and closing the ticket. but at closing it should check if the field is empty or no, if empty then only it should ask for field va...
Hello everyone, I want to hide one of tab from a group of my users by selecting the security level. How can I go to select this condition? Best regards,
It seems like a known issue but I see a few workarounds already shared by community members. I have tried using Automation but unable to achieve the desired results. here are some screenshots for ref...
Hi everyone, Could someone help me find all issues with JQL that have been commented on by a specific user? I tried using the filter below, but it also includes comments that mention t...
Hi, Appreciate some advice from the community on how to copy multi-select custom field values into Affects Version field. For example, I have a multi-select custom field called Software Version and...
Question: I would like to create a formula field in a Jira project list. Could you explain the method? Note: I prefer not to use ScriptRunner for Jira and would like to achieve this...
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