automation rule - condition with several words

[Fabrice Gantois]

Hello Everybody

I done a automation rule to analyse the summary mail to affect the issue to the good affected service. I want do the check on serveral words. I try it but it is unfuctional

thanks in advance for your answer

[Fabrice Gantois]

Hi Bill

Sorry my last post was not saved. I am sending it again. With your last comment I found the solution. It was the condition the initial was just "content" and the good is "content in the regular expression" and I also remove the "|" because I want the exact "ceryx sinistre" sentence.

Thanks again for your support.

[Fabrice Gantois]

Hi

Thanks for your reply.

Unfortunately, my tests remain bad :-) I will continue to search for the good solution.

[Bill Sheboy]

Hi @Fabrice Gantois 

To match on several possible words in the field, please try using the Smart Values Condition with a regular expression: https://support.atlassian.com/cloud-automation/docs/jira-automation-conditions/#--smart-values---condition

For example, the second value with the regular expression could be:

(Ceryx|Sinistre)

Also please note: I see you are forcing the Summary text to lower case.  And so your matching values should also be in lower case if you want to continue that practice:

(ceryx|sinistre)

Kind regards,
Bill

[Bill Sheboy]

Please post images of the following to provide context:

• an image of your complete rule (in one single image file)
• images of each rule trigger, action, condition, branch, etc.
• an image of the audit log details showing the rule execution

[Fabrice Gantois]

please find  screenshots of my rule

thanks again

[Bill Sheboy]

It does not appear you have tried what I suggested using the regular expression.  Please read my first post, implement that approach, and re-test.

[Fabrice Gantois]

with the screenshot it is better !