Hello, I'm running JIRA Software & Service Desk on the same server and am looking at creating a JIRA Service Desk Project that will allow public sign-up. JIRA Internal Directory is in use. I'm...
I want to add a comment to an issue by using the wiki style form. Here I am adding icons and text. Sometimes the System jumps then to above attribute ("Attachements"). Is anybody able to help? By t...
I need to extract list Epics belongs to the Project using rest API. How to achieve this.
Hi there I'm trying to use Adaptavist's sample code to calculate a custom field on Issue Update. I'm using the code template as-is, only modifying the issue field names as per my issue type. but I ...
Accidentally, in one of projects, the view issue permission had an entry for "anyone" to have access. Meaning that issues in that project were visible to the public. Is there any way to see whether ...
hi due to license restrictions we may not be able to assign users full access and want to be able to track though who we have assigned too- is there anyway of doing this? also are you able to assign...
When I want to create a project : There is this error " Hmm... we couldn't create your project due to an unknown error. Try refreshing the page to start again." log runs like this ...
Hello. I want it so that when a new ticket is created (which gets assigned to our INVESTIGATE swimlane) it automatically gets assigned to SERVICE DESK AGENT 1. I then would like it so that w...
I'm trying to understand whether this is normal behavior or not.. I have two field configurations: Default Field Configuration & Accounts Receivable Field Configuration When I go into the Accou...
I created a field of type Message Custom Field (for edit)", associated it with edit/create/display screens but I can never see this field when editing, creating or viewing it. the "Where i...
I've been asked by a user about deleting user accounts in Jira and have been having a very difficult time finding an actual concrete explanation of what exactly happens. People seem to suggest that i...
Since the recent 4.0 update, moving test case steps around when writing a test case is even more difficult. Has anyone found a way to set how many test steps can be viewed at a time? Can blank ...
How can you easily estimate tickets from scrum backlog view without opening/editing each ticket?
We use Google Calendar recurring events to automate some ticket generations. After a recent update I noticed the account we use for that was getting spammed with delivery emails to calenda...
Hello, Our organization is planning to move from Jira cloud to Jira data center on AWS(Quick start). I can see the documentation on how to spin up the servers using Quick start guide. But is there ...
I have multiple users across my organization's enterprise that use the IssueFunction in linkedIssuesOf(Subquery, [link name]). We've updated our ScriptRunner version that now uses IssueFunction in li...
Ignore
Hello All, I haven't been able to find the specific answer to this question.... For "Scheduled - Fixed rate of every __ days" trigger, when does the counter start? Currently, I ...
Can different project instances in JIRA be commingled? If so, can you export a native JIRA file/data for just one project instance?
We're a 10 person tech department supporting 4 other departments. We've been evaluating Jira as part of a move to a more Agile development environment. For the most part, Jira has been quick to lear...
Currently, I couldn't able to find a way to change the project email notification settings in Agile Project. Is the functionality not there or is there any other way to get it done? F...
Hello everyone, Consider the following situation: There's a number field in an issue that initially is set as Null. I change the value to 9. Then i change it again to 11. The ...
If I make an issue is there a way to simply automatically duplicate it. We are trying to use jira to manage our shipments and when we make a contract from a supplier it is usually for 50 shipments, a...
We migrated our Jira Software with Service Desk to new server and new db. On the previous server it was in dicker container and now it is standalone application. It starts fine. But shows only ...
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