Let's imagine the following scenario: a company has 100 Confluence users, a plugin with perpetual license is bought, then after one year the company increases the users to 200. What happens to the li...
Hi, How to hide few options from cascade field (parent option) based on issue type. I am using the below script. import com.atlassian.jira.issue.Issue; import com.atlassian.jira.i...
We have attached the html file in jira test cases but when we download the file and try to open then its not opening properly.
Hi, When closing a sprint we get an error: Something's gone wrong, refresh a page and try again Refreshing is not helping. How to close a sprint? We need to start a new one and we are una...
Hi there We have Jira server tor 500 users and we have to upgrade to 2000 users. We also have around of 10 jira plugins. Where could I find upgrade pricing for all my plugins? I can see prici...
Hello, I've downloaded the latest Jira trial version. After creating a project I was unable to create Product backlog. As I scroll down & select Project settings option, Backlog ...
Hi Team, We are using Core, Software and Service Desk in our Instance, now we planned for upgrade. I have following queries kindly clarify me. 1) If I upgrade Jira Software to 8.3 wi...
We have a On Premise JIRA System (v6.3.4a#6332-sha1:6293236), which has about 80000 issues, spread across 150 projects. These need be moved to JIRA Cloud which has other projects. These are my ...
Hello, I am developing custom JIRA plugin and I am facing issue with defining CSS in email template. The velocity template is rendered using VelocityManager.getEncodedBody(...) and the email is...
I am getting this error when trying to create a new object type. I've tried: Creating a new scheme Reinstalling Insight Restarting Jira server Restarting physical server Nothing of this hel...
Because we want epic link to be mandatory when creating an issue, I added a validator to check epic link field when creating an issue. Now if I try to create an epic, it requires epic link, but an ep...
When I view the board or backlog it is possible to filter issues by assignee. You click the user avatar and you see all issues which have the currently selected user as assignee. Is it possible to l...
Hello team, I have two instances within JIRA. Currently I am able to link issues from different as well as same instances in my current issue but when I see the current issue in issue navigator then...
I'm glad you have encryption now in transit and in rest. But to enhance the security even more, I'm asking if it's possible or soon to be possible to encrypt the whole service with customer key so on...
Hi, We are using 3 next gen projects with epics. Most of my IT staff members work on multiple projects. In our weekly IT meeting i'd like to see on which issues/story/tasks they are working. ...
we've got different versions of JIRA software (7.2 and 7.4), they tend to have different validators to transition, we want "a given custom field can not be empty" which is available in 7.2, but canno...
Hi, I need to manage a few JIRA projects per client. I can't do an epic for each client, I need it to be separate. I'm not sure what method is the best, payment, user management etc. I have my wo...
Hello Guys, I'm trying to block a Status while it has an linked issue "is blocked by". I already tried out several solutions, but otherwise nothing happens or the status is always blocked even if th...
It's mentioned that the trial is free. How does it show a bill with $10? Also I want to purchase 20 licenses for Jira. How can I buy that after the trial?
Here is the problem statement. We plan to create Jira tickets for the product features and plan to track the status of feature implementation. The same features applies to multiple products and the ...
Hi everyone, I want to upgrade our Jira from Version 7.16 to 8.3.0. When I run the App-Check there is no information if the App GitLab Listener is compatible with the new Jira Version. &nb...
Hi, I've adding the add-on JQL Search Extension and now trying to figure out how to build the query I'm looking for: I have few epics that include the word 'Performance' (e.g: Performance - SM...
Hello, Is it possible to know from the Jira UI, which all kanban/scrum boards are taking too much time to load ? (mainly for those boards whose allData.json request takes more than 10 sec). My inten...
Myself and my team are used to adding * around specific words in our tickets to bold them, we've noticed that it nows turn them into italics. Is there a setting somewhere I can switch back?
I am using a Nextgen Project. When I am looking at issues off the backlog or search or the Boards I get the new issue view. When we click on the notifications bell and open a ticket fr...
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