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Community resources
Jira
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I need to make a JQL query that will find all issues that have not been commented on in the last 24 hours. I seem to have some issue with JQL not finding the function 'commented(after -24h)' and...
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importing issues as subtasks. and i got Error bellow Issue can't be created due to the error/s [ Issue type is a sub-task but parent issue key or id not specified. ] i got this error mes...
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How can I make a date filter appear on the board?
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importing issues(csvfiele) as one epic's child issues is not working i think im doing wrong how can i import issues as epic;s child issue? thanks for reading
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Hi all, I've read through the documentation and not sure I found exactly what I was after so asking here is the next step! Our current configuration is Data Centre on 2 nodes in AWS. 1) We pl...
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I was curious if there are plans to allow contexts for Priority schemes the same as are used for Custom fields. We are on Enterprise and would like to use Contexts for priority schemes rather ...
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Hi all, I'm wondering if any of you have found a great way to make a 1:1 ticket connection between Microsoft Planner items and JIRA issues? Needs: If I create something in planne...
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I have a rich filter that returns results based on Labels. I want to set my dashboard to only show the results with the specific labels that I'm interested in. I have labels A-D. My dashboard is retu...
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HI, I was wondering what you guys use automations for in JSM? Some of the automation rules we use are: - 1 week and 2 week reminders to customers who have not reacted in the ticket - Close a tick...
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Hi Team, (issue.getAsString("Issue Type") == "Change Request" || issue.getAsString("Issue Type") =="Bug") && (issue.getAsString("customfield_10204") != "APAC Fulfillment Implementation...
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Hi, I have integrated Jira service Management with Jira software. When I enter a comment from Jira software to Jira service and attachet any file (.jpg, .ppt, etc) i can't see in jira service managem...
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We were asked to make an automation that would update a field value (Capacity Category) for all tickets beneath an Initiative ticket item. So far, I've only been able to get the automation to go down...
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I am unable to add a component to any issue. "Components" doesn't show up in the sidebar. "Components" doesn't show up in the issue view. "Components" doesn't show ...
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We noticed today that there are a couple of Sprints that have been duplicated. For example, "Project Sprint 12" was created twice, with the same dates and naming convention. I am surprised tha...
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Hi, By mistake I switched to the Advanced search in Jira and now I can't go back to basic search, (the option is not even displayed as it should, see ref here: https://confluence.atlassia...
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How do I save a JQL query by Excel file. It is as if there is one JQL query repository and if I change it for one Excel file, it gets changed for all Excel files.
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In my sandbox environment, I can create any issue type from the list view and I only have to hit create once. In our live environment, we have to hit create twice. Once after adding a new item, and t...
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Hello! I am trying to copy the summary of an issue into a custom field and then also copy that summary into all Linked Issues. I have gotten the first part to work. When I originally started attemp...
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Hello, Checking for a solution that does not use a market places app to help with auto assigned issues for those who are OOO. Thank you
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Hi All, I am looking to create a filter in Jira that shows all tickets within the past 30 days that belong to project A, are Done and have a fix version of x.x.x. However I only want these Project A...
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Hello, How easy is it to migrate a free version of the software from our email address and ownership to the client ? So far, we have been managing this instance but it's possible that...
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I'm looking for a way to dynamically include the Epic's current "status" in the panel on my JQL column in Structure - eg: "**PAST-DUE**, IN-PROGRESS" Here is an example of the current JQL with no dy...
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About two weeks ago in my Service management project the request type of all older issues was deleted/hidden as can be seen on the screenshot 1. There was no change in the configuration of project, s...
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I have Project X with two boards: Board A and Board B In the backlog section of Board A sprint Z contains issues: issue1, issue2, issue3, issue4, issue5 In the backlog section of Board B sprint Z (...
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For anyone who has taken this certification test, can you tell me if there is a practice exam? If not, did you find the information provided at the link below was sufficient for passing the exa...
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