I have initiated a support ticket https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-980504 but no answer as of yet.
Hi, when trying to delete a project I get the error message "project xyz is not live". Does anybody know, what this could mean - and what I can do to delete this project?
I would like to implement some automation wherein a custom multi-line text field is preset with particular value(s) when the user selects one or more option from a multi-select custom field. For exa...
Help: When the start time of a subtask changes, compare the start time of each subtask, and assign the earliest start time to the start time of the story to ensure that the start time of the s...
Hi I removed the Tempo Timesheets add-on from Jira Cloud. It was during the Tempo Timesheets trial period. But it still appears in the Issue Time Tracker Providers list. What's worse i...
I have a filter of a user that no longer exists. How can I delete it? I don't see an option on the ... menu
Can you suggest me 3/4 Add-on Apps which is good for Priority tracking of tickets in Jira
Is it possible to automate the issue status I've created a new issue type called 'Overdue' and i want the issue status changes automatically after the Duedate.
My requirement is to create two multi select fields. Based on the values selected in the first field, the dropdown options of the second list needs to be populated. The code is however not executing...
hi Community, i am trying to find out Jira Service Desk implementation plan for brand new case. i mean once i placed an order, then what is next steps? who will help us to complete all the w...
Hello, I'm trying to obtain the current issue in a post function groovy script. I've read many posts saying to use the following code: def issue = issue as MutableIssue or to use directly the prop...
Hello! Tell me, is there a possibility in a task with the type Subtask to display its subtasks? I see that the list of subtasks is available only for non-subtasks.
Currently to download an attachment it is required to go through the step of allowing Jira to try to display the attachment, an action that is guaranteed to fail unless the attachment is an image fil...
Jira has been provisioned on my companies cloud. i was not given admin access to jira but have admin access to particular project. isnt it enough to create auth token? i am new to JIRA, not sure wha...
Hey there, I have the Clockwork Automated Timesheets Free plugin, and I have a question. If I have a parent issue, let's name Task 1, and I create a subtask named Subtask 1, if I log...
Hi there! I have a question about https://developer.atlassian.com/cloud/jira/platform/deprecation-notice-basic-auth-and-cookie-based-auth/ We have Jira Software on-Premise. Is this article ...
I am looking for the source table that the column or field "Flow Item" lives in. I am making use of Jira's official connector for Microsoft Azure to extract Jira data into our Warehouse. Ca...
Hi, We have several projects on Jira. Some external users have access to the projects. Let's say we have ProjectA and a UserA who has access only to the projects. UserA can see issues from the Proj...
Hello, How to add groups in Global Permissions using Rest-API in jira server and Confluence. Jira server version: 7.13.0 Confluence server version: 6.13.0 Regards, Reaz Abdul
Hi Team, I am looking if possible to create a dependency between a Custom field and Component/s field. Both are single select list. -> The custom field has 3 values (e.g Product A, Product B, a...
Hello I am facing an issue where there is a self transition and a groovy as a post function. But createIssueObject is failing. Can you please help. And Error: com.atlassian.jira.exception.C...
How can the mail handler be used when IMAP and POP3 protocols are switched off?
When i create a test case from a Bug and i go to the test case i can see in traceability tab the issue. But when i am in test execution mode in issues is not shown the linked bug. H...
Hi together, we are sharing our Sprints over several projects and several boards (component wise). We are using periods of one week. So, every Monday morning I close the Sprint from the week before ...
As above, I had a story that was too meaty and so changed it's type to an Epic. I can no longer locate the story/epic - I'm sure it's just something I've not learned yet, but it's frustrating me! An...
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| April 8, 2025 9:37 PM PDT |