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How to activate inactive subscriptions

vipankumar-signcatch
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May 11, 2020

My access to Atlassian products has been suspended.

I have updated the billing details for my account but still, the access to the products is suspended.

 

How can I regain access to my products? I have already raised a support ticket to Atlassian Support where there is no option available to either set or edit the priority level of my issue.

1 answer

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Grigory Salnikov
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May 11, 2020

Hey @vipankumar-signcatch and welcome to our Community!

As you have already raised a ticket to Atlassian Support there's nothing more you should do. I'm sure someone from the customer advocate team will assist you shortly and you'll have your products up and running.

Have a nice day!

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