Community resources
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Community resources
Jira
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Hi, I just got done setting up SAML SSO in Azure but when I go to our company's organization, I have to click sign in with Microsoft even tho I clicked Jira through myapplications.office.com...
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Do the following steps: . Go to Roadmap view. . Create Epic . Create tasks inside the Epic from the side view. . Go to Board View. . None of the tasks, nor the epics, show in the boards. . If I...
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I created a custom field for our engineers to indicate if QA is Required? We wanted this field to be required so I created with a checkbox with options yes & No. I didn't realize this...
2,334 views 3 0 Deleted user May 15, 2020 -
La duda es la siguiente, ¿Como puedo administrar el acceso de los usuarios a una aplicación en especifico, por ejemplo QMetry Test Management for Jira? He instalado varias aplic...
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Hi Team I have set-up saml config to authenticate by Azure AD . but it is not working . Now even myself can't logon . Please help
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I am trying to create a due date of the 15th of the month. But, if it is already past the 15th of the month, it needs to be the 15th of the following month. When I do {{now.withDayOfMonth(15)}...
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Hello, I added a particular user as an editor to my dashboard but he is still unable to edit the dashboard from his account. I am also an editor of the dashboard (not the owner) but I have no ...
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Has anyone else ran into this or have a solution? We are currently using the Next-Gen software.
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Hi I'm very new to Jira Service desk. When I started using I created a new Queue along side the queue that was already setup. The issue that I have is that when a customer submits to the ...
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An unknown error occurred while trying to perform a search. Jira (stand-alone server) Version8.0.0
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Hi, Some of the user are not having their name coming up and instead showing SSO number and need to be updated manually for public name. Thanks Mustafa
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Hello, I get a worklog report from Jira. But I would like to see how long a person adheres to the original time defined. How can I see if the work was completed in a shorter and longer time th...
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I can not sum estimations from tasks to epics in a Gantt Chart I would like to have a total estimation per epic, but epics are not summing estimations from task and subtask, It has to be done manual...
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Se crea un manejador para recibir los comentarios en el correo entrante, esto no levanta evento, ni genera notificación
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Hi, I have an application that sends a webhook to a Jira Server. I want the Jira Server to consume that webhook and then create a Jira issue with the information passed in this webhook. I followed ...
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Tengo una incidencia en la pizarra con un estatus activo, al querer moverla para cerrarla o documentarla me manda un Error: la incidencia no existe. Al visualizar su contenido no corresponde con lo ...
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Hi there I am not able to move a ticket out of the board. Tickets is been sitting there for 3 weeks. I did change the project settings to Hide completed older than 1 week &...
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My company decided to change my project name, luckily we are early in the process. In Jira I changed the project name but the project key is grayed out and needs to be changed also. How ...
515 views 1 0 Deleted user May 15, 2020 -
Hi all, Just now, we have a customer that needs to add an additional search criteria for his requests from the customer portal. He needs to search all the requests between a time interval an...
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About two days ago, whenever an issue has been set as Completed or Done it would be displayed the issue strike-through, but now it's shown with no difference from any other status, is there a reason ...
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When I query select * from customfieldvalue where customfield=(select ID from customfield where cfname='Target Version') AND ISSUE = 1155949; I get # ID, ISSUE, CUSTOMFIELD, PARENTKEY...
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I can´t see "issues" in "project settings" of my project. I need to change the workflow and not know how Start. Many thanks.
568 views 6 0 Deleted user May 15, 2020 -
Hi All, User's are expecting an EMail Notification when specific issue type is created by the Email handler. How do we achieve this ?
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I would like to record weekly or monthly design details on our tickets. Not even sure what would be best to record, but looking for some statistics. I would also like to include statistics for our sp...
435 views 0 0 Deleted user May 15, 2020 -
Good afternoon all, I have created a service desk project based on a template given in service desk (IT template). My question is, can I change/Delete the workflows in my new proyect? The fo...
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