Hello guys, i have a custom workflow and need to set a customfield on a specific transition, because the field is only editable during this transition. But everytime i try to call the transition vi...
I would like to delete all attachments of an issue without knowing the attachmentName or id with SIL. Is there a function? deleteAttachment(issueKey, attachmentName) doesn't work without atta...
I need to find some add-on in which the presentation theme of Jira service Desk for the customer can be changed. I am using Cloud. Thank you very much and greetings.
I have played with this a bit on occasion but feel like I could benefit from some documentation and even examples of usage. I have been poking around Atlassian docs and Community and even Google but ...
I have a 10+ member team involved in multiple projects. Using filters I can see if a member has tasks or planned or in-progress. However, I want to move further and would like your guidance. 1) What...
Hello everyone! I have a use case where eventually we may have up to 200 post functions on a single transition and I am a bit concerned that eventually it may cause issues. As anyone had thi...
I am trying to create a report of all issues that have not had time logged for the previous 14 days (there may have been time logged prior to that.) Is there a simple way to do this?
When a ticket is "Shared" in the customer portal to a Customer Group, JIRA SD does not generate any email notification to any member of that Group. However when we share the same ticke...
Currently descriptions come from a lot of places and are written by a lot of people. But, for consistency, I'd like to write all my Jira cards in the same way. So, I've created a "template card", wh...
Can someone help me how to move the ticket from one project to another project automatically?
my Windows Server clash I install a New Installation of Jira Software but I try to activate my license key and receive an invalid license message.
Does this have something to do with all watchers in notification scheme? Is there a possibility to create a filter that when you change a sprint that those notifications are not sent to watchers? T...
Hi folks, I try install teams for jira but i get this error: We ran into a little trouble It might just be a hiccup. Try again in a bit. i use free jira plan thanks
In the Edit dashboard UI I can change the access from Private to something else, and then add them, however when I click Save it keeps me in the UI and I can only cancel out which means permissions d...
Hi I am trying to configure Jira Application with Docker RDS MySQL / PostgreSQL via SSL connection, any detail documents available please let me know (steps to configure).
we have upgraded from Jira 7.13 to Jira 8.12 and we are using script runner. When reviewing the scripts in the pre-production environment already migrated, we see that the ComponentManager class and ...
Hello everyone, So I'm new to Jira, and I would like to ask if I could see the total progress percentage of a project? For example I don't have to check the Epics one by one to see the conti...
Does anyone know how to change the button that says "Save" to "Send" when doing "Reply to Customer" in the Activities of an Issue? Makes it a bit clearer to the user that they are sending an email! ...
Hi all I found some error between conecting Jira and Bitbucket our jira version is Jira v8.2.3 and Bitbucket version is v5.12.0 both of application using https potocal
Any idea how to add image at landing page of jira?
Our manager wants to see the date we add the ticket to a release. I didn't find this information. Do you know how we can do ? Thanks
Hello, I want to set a user in the user management of jira from "inactive" to "active". How can i realize this with code? I only found similiar questions, which are about deactivating a user after ...
We are using a next-gen project type. Trying to add a "test" issue type but we're unable to do so (just doesn't exist) I went to project settings > issue type: no "test" issue type there ...
I need to know how many bugs we created vs. how many of them was resolved in specified time. In other words - how can I create a created vs. resolved report filtered by issue type (bug/task/etc)? &n...
trying to set up different customer portals based on the service provision to our customer organizations. the portal ideally will limit the kind of issues the customer can select from
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