When the ticket is updated on the JIRA, Email notification will be sent out from Outgoing email which is linked in the Project Settings. I don't want to send the action reporter name in front ...
I have created a version. In the backlog view, I drag tickets onto the version. They have the version added to them on the left (next to a epic name, if there). I DO NOT ...
Hi! I'm trying to make a search for all issues that was moved to status "Pending" in the last 1 day. I tried the was JQL operator: status WAS "Pending" DURING ("2021/01/01","2021/01/02") but the ...
Hi! Please see this article: Search syntax for text fields | Jira Service Management Cloud | Atlassian Support I'm confused about the part that explains how Jira handles Word stemming...
I am probably either overcomplicating this, or the controls simply do not apply in my case. I am a sole developer and I basically use BitBucket as an off-site backup and for disaster recovery. ...
Hi! I am changing the workflow for one of my projects. Everything seems good until I reach step 2 and it asks me to change status from the previous scheme to make them compatible with the new ...
We upgraded from JIRA Server 8.5.4 to 8.14.0 and everything went smoothly, but I am no longer able to authenticate as admin. I can login to my account, but it doesn't take my password when I attempt ...
We need to create an automation rule when I set the value of the Story Size allocation, Story point (Custome field) and original estimate, and the remaining estimate field is equal to the original es...
I use the Version Report regularly. The next release for our project has > 6000 stories associated. For some reason, the Version Report stopped working and says that there are no stori...
Hello - How do I change my JIRA Cloud url? Currently it's <old-company-name>.atlassian.net and I want to change it to <new-company-name>.atlassian.net. I couldn't find a way to do this in...
"Your subscription for Atlassian Cloud hasn't been renewed. If you're a site admin, go to admin.atlassian.com View site bill to update your payment details." I'm a sit...
I want to show a notification when a task assign a high priority by admin.I don't know which task is medium,low and high priority so, i want an alert notification on high priority task.
I am trying to bulk delete users through script runner(Userservice.removeUser). Getting an error like Cannot delete user,the user directory is read-only.I have LDAP directories configured for u...
Our dev team runs on Jira. Now we want to choose a task/ project management platform for our business team. Based on Atlassian's marketing, it seems like the biz team is better off using...
We have added 3 customer visible transitions for Service Management Project workflow. I want to disable that 3 transitions after 5 days of Ticket closure. We don't want our customers to go back to ...
With JIRA software v. 8.12.1 (Server edition), when I start a new sprint and enter start and end dates, the Start Sprint dialog shows the number of days in the sprint as one less than it should....
I added some custom fields to Bug issues. Worked fine for a couple of weeks, but now when I create a bug half the time some fields are missing and I have to select Configure Fields and add them again...
I've connected the Jira Cloud Slack integration but I'm not receiving any notifications on direct messages when my name is mentioned or tagged or assigned. Am I misunderstanding how this works?
My company only uses one workflow for all of our projects, and it seems like there should be a way to set a workflow or a workflow scheme as the default option when creating a new product. Is there a...
Hello Atalassian Community - I am working with the "Resolution Time" gadget. I would like to modify how resolution time is calculated --- in progress->resolved instead of created->resolved ...
I moved a task with child issues to an Epic and can't find the child issues. Did it delete the child issues? It clearly said that it was moving 7 issues when I hit execute.
Hello. I would like to run a query in the scriptrunner console to check if a plugin's module is enabled. Does anyone know how I can go about this? All of the examples online are from 2013 or earlier.
We have a custom field for Conference but want to track multiple conferences that it is presented at and the year. How can we maintain Conference 1, Conference 2, Conference 3 et...
I am trying to delete "sample version" created as Test Cycles, but am only able to create or export. I am assuming that I need to check permission settings, but I can not seem to locate them.&n...
When accessing JIRA through the web, we have customized create / edit task fields as part of our default screen. When accessing JIRA through the tab in Teams, the fields are some slimmed down JIRA Cl...
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