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Jira
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I would like to change my existing account details from https://project-mom.atlassian.net/ to https://orgname.atlassian.net/
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We are using the below script to auto-archive JIRA projects which have not been updated in last 2 years. Issue with the script is it is also archiving projects which have got no issues in it, ...
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Hi, I want to modify my workflow, but when I open it and immediately save it I have a error message "we couldn't save your changes" How can I fix my problem ? when I use dev tool of my browser, I ...
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Why do task under epics, or subtask under task appear to be done on the status bar when they'r to do
HI, I'm using the next gen version of jira When I create a task under an epic, or a sub-task under a task, the status/progress bar indicates that the task is complete while it was just create...
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Hello, I need to change custom field type in software project (number field => text field), but in settings I didn't find possibility to do that. Also was thinking about creating 2nd field and...
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Hello Guys, Id appreciate the help! Thanks in advance.
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The rich text editor has those two modes: “Visual” and “Text“. Per default it starts in the “Visual” mode. Is it possible to start in “Text” mode instead? Either global or personal settings would be ...
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My jira version is 8.4.1 When I use restapi, I can successfully upload the file, but the attachment cannot be seen in the servicedesk Is there any way to upload attachments to ServiceDesk so that c...
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Hi everyone! I'd like to share some of my ideas with regards to the Kanban board / workflow. I know a lot of workarounds for the following problems but would like to see them solved by the t...
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Hi there, We are planning to migrate data from cloud to cloud for Jira and Confluence. The data migration will be done in a way that overwrites the destination cloud. In reviewing the flowchart th...
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The notification tab stops showing all activities, which previously work just all right. issue create and issue update suddenly stop showing in the notification tab for all users.
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Hi All, We have a requirement where a user wants to know like the generated report contains who are the user or user group how much they have worked on a issue which we can capt...
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Hi All, I have created a custom field and will add the existing project.. We have already previous issues in the project, will the newly created custom field be visible in the ...
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I want to use gant chart. What should I do?
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Hi there, I was using JIRA server product with lastest version 8.13.1 as self-use purpose and everything went well until recently I updated from office 2013 to office 365. I was usi...
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I edit and backup a workflow, I don't modify it. I have and the error : "We couldn't save your changes" on My browser on dev tools I see the response 400 : [{"elementType":"RULE","elementId"...
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Hi. I added custom field "Approvers" to notification scheme for status "Resolved" in my project. But users in this custom field does not receive email notification when issue resolved. How can ...
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Regarding to "Single Level Group By" Report configuration, I don't understand how the filter works: what do "search" / "owner" filter actually mean or where is it searching? Hope someone can adv...
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How much fun is this? Open required Jira ticket Select Log work Enter Time spent (4h in this case) Select Date started (Tues 24th Nov in this case) Go to Outlook email where I've already typed ...
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Hello, I have the following code snippet as part of a scripted listener I am working on to set the assignee on a related issue. I seem to be close but I have unexpected behaviour when the code is su...
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I am looking to configure a custom email address to be notified when a new ticket is created. Can someone share some guidance on how to do this? thanks
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...Is this possible? [public comments go to all customers and agents listed on the issue] Using Automation for Jira here is what I have so far: Trigger: When: Issue commented Rule i...
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One out of say every 100 customer registrations, the customer is not added and instantly disappears. Steps to reproduce: Go to the form https://acme.atlassian.net/jira/servicedesk/projects/KE...
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Hi, I'm trying to get value from Insight Object Attribute (High, Medium, Low) and use that value in IF statement. Following code is working in Script console: def customFieldManager = ComponentAcc...
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Dear all, we are using Jira since a few weeks. And I just wanted to change the categories of some of our collums. So now I am in a catch 22: I want to switch one column to "Ready" and one to ...
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