Hi, we have got a direct connection to the database (SQL). At the start of every month we close the last month for time logging. For our report I need the information if the last month is closed or ...
Hi guys, I'm the Jira Administrator, but I am not receiving email notifications on new cases/case updates, new assignees etc since Monday 11th January. Other colleagues are getting the notification...
I want to request a comment with a mention for an issue on the Jira server using the API. The version we are using is Jira 8.3.1 I found a page that REST API v3 is not provided by Jira serv...
Dear all, WE have project 1 which is a main project which is showing Scrum board with all issue type workflow of that Project 1 which are TODO, IN PROGRESS and DONE Those 3 status are mapped to 3 c...
Good day! I have been using jira for Service Desk for quite a long time, and I have some problems with AD user directories (MS2012), periodically, jira stops seeing users, and it helps, only a few t...
Our problem The backlog in the next-gen software shows "Your board has too many issues", instead of showing the normal backlog screen, while there are only 1000+ unclosed issues, after a change in t...
Hi all, Does anyone know how to change the order of system fields in default issue detail view? like moving status field under affect version or as screenshot showing. Thank you very much! Best...
I have an Atlassian SDK webwork1 module with its view: <webwork1 key="ai-config" name="AI Config" i18n-name-key="ai-config.name"> <description key="ai-config.description">The AI Config...
Hi there, I have tried to restore a backup from a jira cloud instance to another Jira cloud instance. The import failed at the step of importing users and I am now presented with the following messa...
I want to install Jira Service desk add-on , but it occurs error like this after I upload my application . on I got this error
Hi Team, We have below test environment, here we have limited access to users but in couple of days before we see some users are added here which costed our department. Test Env- https://admin...
I got the filter result which the "User Name" has not updated anything on that jira ticket.
Hi there We are in the process of migrating a NexGen project to Jira classic. In the classic (target) project there are a bunch of required fields. Those fields are not necessarily filled out in sou...
Hi, Followed the below reference to create issues from email. https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ Below is the error message that ...
When the linked issue is created, an error occurs
Looking at some of the tutorials online, it looks like you can create, associate, and use updated workflows to issues (e.g. 'bug") in Jira wo/publishing the updated workflow. Is this rea...
Hi All, We have a project which includes a field for Account Name, so there can be multiple jiras for the same Account Name. One of the custom filters returns a list of these jiras where a specific...
What is the best way to go about archiving an issue type from one project only? The issue type is in use in 3 schemes/projects. I only want to get rid of it from one. When I try to remove it ...
In the early stages of implementing a SPOC model, we need to be able to link issues between the service desk team and developers. The problem is attachments are not populated when we try and li...
Hi, I have NGINX webserver running on https://10.80.116, and Jira server ruining on http://10.80.117:8080. Jira is up and running fine when I access through https://10.80.116 via webserver. But I am...
I have migrated to the Next Generation Projects in my jira account, and im trying to integrate Instabug adding custom fields to Automatic report generated, but im not getting the fields on the config...
Hi all, We have different workflows for bug and task. While task uses To Do, In Progress and Done statuses, bug uses Active, On Hold, Fixed, Closed statuses and etc. As you know,...
I am trying to pull a report for all issues assigned to open sprints. However, I've noticed that when using "sprint in openSprints()" condition it excludes any issues that have rolled over from ...
Hi folks, I have started a new Scrum Master role and have inherited a next-gen project for an Applications Migration project. The current set up has the Applications as Epics, and the corresponding...
I vaguely remember when I first setup some new projects, I was asked if I wanted this new project to be included in the search or global search perhaps. I was new to Jira and wasn't sure, so I s...
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